Anthony Sewell

• Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Implemented loss prevention tactics to deter thefts while maintaining an welcoming environment for all customers.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Assisted with hiring, training and mentoring new staff members.
• Approved regular payroll submissions for employees.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

(Awarded Store of the quarter within my first few months with my team as store manager)

• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Streamlined checkout process for increased efficiency and reduced waiting times.

• Improved customer service by projecting friendly and knowledgeable attitude.
• Provided exceptional customer service to patrons and communicated professionally.
• Developed and updated databases to handle customer data.
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• Expedited shelf stocking during peak hours, minimizing disruption to customers'' shopping experience.
• Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
• Maintained safety standards within the workplace by adhering to company guidelines and procedures.

• Developed strong relationships with customers through friendly and professional service.
• Enhanced customer satisfaction by providing timely and accurate cannabis delivery services.
• Conducted thorough pre-and post-trip vehicle inspections for optimal safety on the road.

• Supported efficient materials management by maintaining inventory levels, ordering necessary supplies, and coordinating deliveries as needed.
• Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
• Handled day-to-day shipping and receiving overseeing more than 50 packages per day.

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Worked with store managers to implement new displays, promotions and store layout changes.
• Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.