Mairi Gordon
Toronto,Canada
Summary
I am a first-year Media and Communications student at Western University. I am highly organized, dependable, and adaptable. I bring a sense of ownership, strong attention to detail and a positive, resourceful approach to every task. My experience in customer service and front-of-house roles has equipped me with excellent communication skills and the ability to manage responsibilities efficiently in fast-paced environments. I am eager to gain exposure to a professional workplace, contribute to the smooth operation of your team, and develop practical skills that complement my academic background.
Overview
1
1
year of professional experience
Work History
Cabana Crew Member
Pride Marine Group
Balsam Lake, Canada
05.2024 - 09.2024
- Supported daily operations through customer support, organization, and facility upkeep.
- Provided front-facing customer service in a high-traffic environment.
- Assisted with customer inquiries, such as fuel services, merchandise sales, and equipment.
- Organized inventory and presented merchandise for sale.
- Ensured a clean, organized workplace in both the front and back of the house.
- Assisted and led opening and closing procedures, acting as a reliable and trustworthy employee.
Front of House Staff
Sweat and Tonic
Toronto, Canada
12.2023 - 05.2024
- Provided front-of-house reception support, welcoming guests, and supporting daily processes.
- Managed class check-ins, bookings, and cancellations with attention to detail.
- Assisted members' concerns and questions in a respectful, professional manner.
- Led facility tours and member registration.
- Supported studio resets, cleaning, and organizing spaces to be polished and orderly.
Education
Bachelor of Arts - Media And Communications
University of Western Ontario
London, ON05-2029
High School Diploma -
Malvern Collegiate Institute
ON, Canada06.2025
Skills
- Proficient with Microsoft Word, Excel, Outlook, and Canva
- Organized with an eye for detail
- Keen problem solver
- Determined and hardworking
- Collaborative and patient
- Responsible, reliable, with good time management skills
Volunteer Experience
Balmy Beach Community School, 09/01/22.
- Assisted in reorganizing overfilled classrooms to improve efficiency.
Mcmillan Law Firm Christmas Party, 12/01/23
- Provided front-of-house support by greeting families and visitors.
- Helped lead activities for children.
ACCE Awards Volunteer, 04/01/24.
- Assisted with ballroom preparation, greet guests, and support event flow.
Timeline
Cabana Crew Member
Pride Marine Group
05.2024 - 09.2024
Front of House Staff
Sweat and Tonic
12.2023 - 05.2024
Bachelor of Arts - Media And Communications
University of Western Ontario
High School Diploma -
Malvern Collegiate Institute