Maiesha Afroz
Saskatoon,SK
Summary
To contribute positively as part of CIBC as a customer service representative. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Self-Checkout Attendant
Walmart
09.2023 - Current
- Maintained awareness of product locations to assist customers in finding requested items.
- Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with self-checkout machine operations.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Lifted up to 25 pounds at once.
Sales Associate (Intern)
Ensign Technologies Ltd
01.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Managed over 40 customer calls per day and Increased sales by 10%.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
- Working with managers and sales associates to complete assigned tasks
Education
BBA -
North South University, Dhaka, Bangladesh
Dhaka, Bangladesh06.2023
Higher Secondary Certificate in Science Group -
BAF Shaheen College, Dhaka, Bangladesh
01.2018
Skills
- Customer Needs Assessments
- Cash Register Operations
- Advising and Coaching
- Lotus Notes
- Staff Training
- Microsoft Excel
Certification
CIFC- Canadian Investment Fund Course (Ongoing)
Timeline
Self-Checkout Attendant
Walmart
09.2023 - Current
Sales Associate (Intern)
Ensign Technologies Ltd
01.2023 - 06.2023
BBA -
North South University, Dhaka, Bangladesh
Higher Secondary Certificate in Science Group -
BAF Shaheen College, Dhaka, Bangladesh
Similar Profiles
Riana McGlinnRiana McGlinn
Certified Pharmacy Technician at WalmartCertified Pharmacy Technician at Walmart
Dhruvi PatelDhruvi Patel
Self Checkout Cashier at WalmartSelf Checkout Cashier at Walmart
Kaitlyn WilliamsKaitlyn Williams
Online Personal Shopper at WalmartOnline Personal Shopper at Walmart
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart
Jackson BennettJackson Bennett
Summer Student at Department of Highways SaskSummer Student at Department of Highways Sask