Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Languages
Timeline
Generic

ANJANA THEVALATHIL REGHU

Delta,BC

Summary

To obtain a full-time position, where I can maximize my customer service experience and knowledge to make a positive contribution to the organization.

Overview

2
2
years of professional experience

Work History

Self-Checkout Attendant

Walmart
07.2023 - Current
  • Smile, greet, and thank customers with a positive attitude
  • Assist customers in processing transactions through the self-service area
  • Keep the area clean and presentable
  • Answer customer questions and help them with their needs
  • Be available to assist associates across the store as needed
  • Perform cashier duties, product assistance and oversite the front end of the store
  • Operate cash registers and all point-of-sales.

Customer Care Executive

HDFC Bank
04.2022 - 05.2023
  • Greeted customers and ensured the highest level of customer service
  • Handled cash receipts and payments and ensured transactions are carried out within the prescribed format
  • Managed Bank Draft (DD) and cheque
  • Ensured error free transactions of receipts and payments
  • Custodian for teller box.

Customer Service Associate

Zudio
09.2021 - 03.2022
  • Greeted customers and identified what each customer wants or needs
  • Interacted with customers to select, locate or obtain merchandise based on customer needs and desires
  • Answered customer questions about prices, availability and product uses
  • Operated cash register and all point-of-sales functions
  • Processed customer purchases efficiently, following standardized procedures
  • Maintained knowledge of current sales and promotions, policies regarding payments, exchanges and security practices.

Education

Canadian Investment Funds -

The Investments Funds Institute of Canada (IFIC)
12.2023

Masters of Commerce -

Nirmala College
Muvattupuzha, Kerala
06.2022

Bachelor of Commerce -

Nirmala College
Muvattupuzha, Kerala
03.2020

Skills

  • English and Malayalam and I can manage Hindi and Tamil
  • Word, Excel and PowerPoint
  • Versatility, enthusiastic, resourceful and a great team player
  • Trustworthy, patient and excellent customer service skills
  • Accountable, quick learner and detail-oriented
  • Proficient with Microsoft Office suite and Accounting Package-Tally Enterprise Resources Planning (ERP)
  • Hold Master's Degree in Commerce
  • Adaptability and Flexibility

Volunteer Experience

  • Student Coordinator of "Commerce Fest 2020"
  • Active member of charity programs of Association of Commerce
  • Active member of different fundraising events in the community

References

References can be provided on request

Languages

English
Full Professional

Timeline

Self-Checkout Attendant

Walmart
07.2023 - Current

Customer Care Executive

HDFC Bank
04.2022 - 05.2023

Customer Service Associate

Zudio
09.2021 - 03.2022

Canadian Investment Funds -

The Investments Funds Institute of Canada (IFIC)

Masters of Commerce -

Nirmala College

Bachelor of Commerce -

Nirmala College

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ANJANA THEVALATHIL REGHU