ANJANA THEVALATHIL REGHU
Delta,BC
Summary
To obtain a full-time position, where I can maximize my customer service experience and knowledge to make a positive contribution to the organization.
Overview
2
2
years of professional experience
Work History
Self-Checkout Attendant
Walmart
07.2023 - Current
- Smile, greet, and thank customers with a positive attitude
- Assist customers in processing transactions through the self-service area
- Keep the area clean and presentable
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
- Perform cashier duties, product assistance and oversite the front end of the store
- Operate cash registers and all point-of-sales.
Customer Care Executive
HDFC Bank
04.2022 - 05.2023
- Greeted customers and ensured the highest level of customer service
- Handled cash receipts and payments and ensured transactions are carried out within the prescribed format
- Managed Bank Draft (DD) and cheque
- Ensured error free transactions of receipts and payments
- Custodian for teller box.
Customer Service Associate
Zudio
09.2021 - 03.2022
- Greeted customers and identified what each customer wants or needs
- Interacted with customers to select, locate or obtain merchandise based on customer needs and desires
- Answered customer questions about prices, availability and product uses
- Operated cash register and all point-of-sales functions
- Processed customer purchases efficiently, following standardized procedures
- Maintained knowledge of current sales and promotions, policies regarding payments, exchanges and security practices.
Education
Canadian Investment Funds -
The Investments Funds Institute of Canada (IFIC)
12.2023
Masters of Commerce -
Nirmala College
Muvattupuzha, Kerala06.2022
Bachelor of Commerce -
Nirmala College
Muvattupuzha, Kerala03.2020
Skills
- English and Malayalam and I can manage Hindi and Tamil
- Word, Excel and PowerPoint
- Versatility, enthusiastic, resourceful and a great team player
- Trustworthy, patient and excellent customer service skills
- Accountable, quick learner and detail-oriented
- Proficient with Microsoft Office suite and Accounting Package-Tally Enterprise Resources Planning (ERP)
- Hold Master's Degree in Commerce
- Adaptability and Flexibility
Volunteer Experience
- Student Coordinator of "Commerce Fest 2020"
- Active member of charity programs of Association of Commerce
- Active member of different fundraising events in the community
References
References can be provided on request
Languages
English
Full Professional
Timeline
Self-Checkout Attendant
Walmart
07.2023 - Current
Customer Care Executive
HDFC Bank
04.2022 - 05.2023
Customer Service Associate
Zudio
09.2021 - 03.2022
Canadian Investment Funds -
The Investments Funds Institute of Canada (IFIC)
Masters of Commerce -
Nirmala College
Bachelor of Commerce -
Nirmala College