Maida Chaudhry
Toronto,ON
Summary
Motivated team player seeking a career in the business and information technology eld, where I can leverage my education, experience, and skills to contribute to the innovation and growth of the industry.
Overview
5
5
years of professional experience
Work History
Data Analyst
Ontario Tech University
09.2022 - Current
- Filter data on spreadsheets
- Assist in AI projects
- Data entry
- Data analysis using Tableau and other software
- Using automated tools to extract data
- Developed tools and queries for analyzing and summarizing failure data points
- Compiled customer data into reports on behavior, trends, market conditions, and engagement levels
Cashier
Church's Chicken
09.2020 - 05.2021
- Cross-sell products and introduce new ones
- Handled customer complaints and provide appropriate solutions quickly
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
- Complete training in the internal POS system and third-party delivery apps, such as UberEats and DoorDash
- Train new hires on sales processes, customer service, and POS systems
- Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process
Administrative Assistant
Masjid Omar Al, Farooq
05.2019 - 06.2020
- Communication skills demonstrated through discussions with parents about student progress
- Monitored and recorded student financial information and academic progress using Excel
- Assisted school staff in conducting events, sports, games, etc.
- Schedule meetings and company events Answer phones, organize visitor information, and direct clients to appropriate groups
- Answered a multi-line phone system, quickly transferring callers to their desired department
Education
Bachelor of Information Technology - Technology Management
Ontario Tech University
Oshawa, Ontario04.2024
Skills
- Tableau
- Power BI
- Excel
- Critical Thinking
- Communication Skills
- Web Design
- Data Analysis
- Risk Control
- Process Management
- Financial Regulation
- Presentations
- Problem Solving
- Customer Service
- CMS
Timeline
Data Analyst
Ontario Tech University
09.2022 - Current
Cashier
Church's Chicken
09.2020 - 05.2021
Administrative Assistant
Masjid Omar Al, Farooq
05.2019 - 06.2020
Bachelor of Information Technology - Technology Management
Ontario Tech University
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