Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maicon Dos Santos

St Catharines,ON

Summary

Emerging Site Reliability Engineer skilled in developing resilient, scalable cloud-native systems. Focused on optimizing system health, enhancing performance, and managing incident response. Dedicated to ensuring high availability and improving infrastructure processes through automation and continuous enhancement.

Overview

1
1
Certification

Work History

Infrastructure Manager / Technical Support

  • Managed servers and configured physical networks for government projects in Brazil, enhancing system stability and ensuring reliable data synchronization.
  • Managed infrastructure projects to ensure timely completion and adherence to standards.
  • Coordinated team efforts for system upgrades and maintenance activities.
  • Provided field technical support and system diagnostics, strengthening problem-solving abilities and improving incident response times.
  • Developed and implemented policies for effective resource management across departments.

Professional Experience (Canada)

  • Applied project management and resilience skills to coordinate efforts across construction and music industries.
  • Managed digital operations and technical integrations, ensuring seamless functionality and quick troubleshooting.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) - Electrical, Electronics And Communications Engineering

Senai
Minas Gerais, Brazil

Skills

  • Cloud infrastructure
  • Containers & CI/CD: Docker (container lifecycle management), Jenkins, GitHub Actions
  • System observability
  • Scripting & Systems: Bash, Python, Linux/Unix administration, TCP/IP networking
  • Incident management
  • Network configuration
  • Project management
  • System diagnostics

Certification

  • Cloud Knowledge Badges: Compute (Score: 98.3) and Serverless (Score: 84).
  • Cloud Essentials: Cloud essentials Knowledge Badge Assessment (Score: 92.9).
  • Specializations (2026): Basic Observability for Amazon EKS, AWS CloudFormation (Macros), AWS Security Fundamentals.

Timeline

Infrastructure Manager / Technical Support

Professional Experience (Canada)

Some College (No Degree) - Electrical, Electronics And Communications Engineering

Senai
Maicon Dos Santos