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Arun Dharaneshwaran
Oshawa,Canada
Work Preference
Summary
IT infrastructure strategist with a strong track record in cloud transformations and data center migrations. Skilled in managing significant budgets and high-performing teams, integrating governance into modernization efforts, and fostering collaboration across technology and security functions.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Senior Manager, Infrastructure Operations
PwC Canada
Toronto, Canada
04.2016 - 06.2026
- Spearheaded organization's inaugural cloud adoption initiative, transforming data center-centric infrastructure and ensuring production stability.
- Directed over 15 mission-critical transformation projects, including data center migrations and network upgrades, across the Americas, managing a technology budget and vendor spend of $5M-$20M.
- Set strategic direction for a cross-functional infrastructure team, collaborating with application and security teams to achieve modernization without service disruption.
- Managed relationships with vendors including Microsoft, Red Hat, and Cisco to enable infrastructure upgrades and streamline modernization efforts.
- Oversaw technology division's internal audit strategy, leading ISO 27001:2022 certification efforts and integrating governance into modernization initiatives.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager Datacenter Support Services
Wipro Limited
Mississauga, Canada
10.2012 - 03.2016
- Led global infrastructure operations for data center support services across the Americas, EMEA, and APAC, enhancing service delivery standards in a multi-vendor environment.
- Directed data center consolidation initiative, coordinating with technology vendors to streamline operations and enhance service delivery.
- Built and led high-performing teams of technology leads, engineers, and consultants, driving successful project and support outcomes.
- Implemented modernization solutions through data-driven analysis, enhancing operational efficiency and achieving cost-effectiveness.
- Supported RFP/RFI responses and conducted technical due diligence for client engagements, improving vendor relationships and communication.
Technical Consultant, Server Technologies
Wipro Limited
Toronto, Canada
11.2007 - 09.2012
- Engineered custom automation scripts to streamline processes and improve operational workflows.
- Resolved performance bottlenecks by collaborating with application and development teams, enhancing system responsiveness.
- Planned and directed operations for business-critical technology tower, implementing automation that minimized manual intervention.
Project Engineer
Wipro Technologies
Bangalore, India
05.2005 - 10.2007
- Led project planning and execution for engineering initiatives at Wipro Technologies.
- Coordinated project planning and executed engineering initiatives to support project objectives.
- Collaborated with cross-functional teams to ensure project alignment and success.
- Developed and maintained project schedules using advanced project management tools.
Technical Support Engineer
Sutherland Technologies
Chennai, India
04.2004 - 04.2005
- Resolved technical issues for clients using various software and hardware systems.
- Resolved user issues with software applications, contributing to improved customer satisfaction.
- Documented user interactions and technical issues in ticketing system for tracking.
- Provided training and support for new team members on troubleshooting procedures.
Education
Bachelor of Engineering -
University of Madras
India01-2004
Skills
- Cloud infrastructure
- Cybersecurity infrastructure
- Hybrid cloud administration
- Server virtualization and enterprise storage
- Vulnerability and patch management
- Capacity planning and security operations
- Information security management
- Data center migration
- Business continuity planning
- Operational efficiency
- Data-driven operations
- ITIL and leadership
- Project management and communication
- Budget and vendor management
- Infrastructure documentation
- Critical thinking and cross-functional collaboration
- Staff development
- Organizational skills
Certification
- ISO 27001 Lead Auditor, BSI
- AWS Certified Solutions Architect - Associate, AWS
- AWS Cloud Practitioner, AWS
- ITIL Foundation, ITIL
- VMware Certified Professional (Datacenter Virtualization), VMware
Accomplishments
- Led Americas cloud adoption: designed and implemented a hybrid cloud model and migrated critical workloads across data centers with zero production downtime, improving operational resilience.
- Delivered 15+ large-scale infrastructure transformations, managing $5M-$10M programs and cross-functional teams to consistently meet scope, schedule, and budget targets.
- Directed vendor and budget strategy for modernization initiatives, negotiating contracts with Microsoft, Red Hat, and Cisco to optimize technology spend and vendor performance.
- Drove ISO 27001:2022 certification efforts by leading internal audit strategy and embedding governance and security controls into modernization programs.
Personal Information
Title: SENIOR MANAGER, IT INFRASTRUCTURE
Timeline
Senior Manager, Infrastructure Operations
PwC Canada
04.2016 - 06.2026
Manager Datacenter Support Services
Wipro Limited
10.2012 - 03.2016
Technical Consultant, Server Technologies
Wipro Limited
11.2007 - 09.2012
Project Engineer
Wipro Technologies
05.2005 - 10.2007
Technical Support Engineer
Sutherland Technologies
04.2004 - 04.2005
Bachelor of Engineering -
University of Madras