Summary
Overview
Work History
Education
Skills
Timeline
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Parmida Ardeshiri

Vancouver,BC

Summary

Excellent interpersonal, time management and multitasking abilities. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences.

Overview

6
6
years of professional experience

Work History

Operations and Sales Support

Chanel
09.2022 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated leadership skills in managing projects from concept to completion.

Concierge

Aritzia Support office
09.2021 - 09.2022
  • Maintained positive, professional attitude during long shoots and when dealing with difficult people.
  • Produced detailed reports outlining key issues and proposed solutions.
  • Identified and implemented correct solutions to client issues first-time around within established time limits.
  • Built trusting relationships with clients through open and honest communication.
  • Deployed problem solving, analytics and intuitive skills and offered productive solutions that met customer needs.

Sales Associate

Zara
06.2018 - 08.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared cash deposits up to $3000 with zero discrepancies.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Education

Bachelor of Arts - Business And Communication

Capilano University
North Vancouver, BC
01.2027

Skills

  • Exceptional Customer Service
  • Relationship building
  • Problem-solving skills
  • Cash Handling
  • Multi-tasking strength
  • Excellent people skills
  • Cleaning and organization

Timeline

Operations and Sales Support

Chanel
09.2022 - Current

Concierge

Aritzia Support office
09.2021 - 09.2022

Sales Associate

Zara
06.2018 - 08.2021

Bachelor of Arts - Business And Communication

Capilano University

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Parmida Ardeshiri