Restaurant Worker
Resturant
10.2024 - Current
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Met customer service goals and exceeded customer expectations.
