Emanoel Rati
Sylmar
Summary
Focused restaurant worker with experience in various roles within the food service industry. Strengths include strong customer service skills, adaptability to fast-paced environments, and ability to handle high-stress situations. effectively. Previous work has led to improved. team collaboration and consistently positive guest feedback.
Energetic Restaurant Worker known for high productivity and efficient task completion. Skills include quick and effective customer service, adeptness in handling cash and payments, and proficiency in food preparation safety standards. Excel at teamwork, communication, and adaptability to fast-paced environments.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Restaurant Worker
HELLS CHICKEN
Sunland
04.2025 - Current
- Provided excellent customer service in high-paced dining environment.
- Prepared and served food and beverages to customers promptly.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in training new staff on operational procedures.
- Collaborated with team members to ensure timely service delivery.
- Handled cash transactions and processed payments accurately.
- Followed safety and hygiene standards during food preparation and handling.
- Managed inventory by restocking supplies as needed throughout shifts.
- Kept work area clean and organized throughout shift.
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Processed takeout orders correctly while providing accurate information about the order status.
- Demonstrated knowledge of menu items by accurately answering questions from customers.
- Checked with customers to ensure that they are enjoying their meals and took action to correct any problems or concerns.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
- Conducted regular inventory checks of restaurant supplies on hand.
- Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
- Ensured all menu items were prepared according to restaurant standards and specifications.
- Monitored food preparation times closely so that dishes could be served hot at the right time.
- Adhered to health regulations related to proper food storage temperatures and sanitation practices.
- Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
- Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
- Received deliveries from vendors ensuring accuracy of order quantities against invoices received.
- Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
- Maintained clean, safe working area in compliance with company policies.
- Trained new team members on menu items, operating procedures and company policies.
- Inspected dishes for quality and appearance before delivery to customers.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Received and stored food and supplies.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Performed workstation prep prior to shift start.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
- Made meals in accordance with company standards and requirements.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Executed proper techniques when preparing menu item ingredients.
Private Security Officer Supervisor
S&S Labor Force
Los Angeles
11.2022 - 02.2025
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to deter and detect suspicious activity.
- Responded to alarms and incidents promptly, following established protocols.
- Assisted in training new security staff on procedures and policies.
- Prepared detailed reports on daily activities and incidents for management review.
- Collaborated with law enforcement during investigations and emergencies.
- Implemented access control measures to regulate entry points effectively.
- Maintained surveillance equipment, ensuring operational readiness at all times.
- Performed regular maintenance checks on all security equipment.
- Intervened in physical altercations when necessary to maintain order and protect people.
- Confirmed identity of individuals seeking entry into restricted areas.
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
- Reported any suspicious behavior observed while patrolling the premises.
- Addressed customer concerns in a professional manner while enforcing company regulations.
- Inspected buildings for fire hazards and other potential safety issues.
- Escorted employees, visitors, or contractors during their time on the premises.
- Patrolled parking lots and garages looking for signs of criminal activity or suspicious persons.
- Investigated reports of theft and vandalism on the property.
- Protected confidential information by maintaining secure areas within the facility.
- Provided assistance to customers with inquiries regarding safety procedures.
- Adhered strictly to established rules governing use of force when apprehending suspects.
- Enforced access control policies for visitors entering the facility.
- Responded to emergency situations and notified appropriate personnel.
- Assisted in developing plans for responding to emergencies or threats to safety.
- Monitored CCTV systems to detect any unauthorized activities.
- Provided first aid assistance when required due to injuries sustained onsite.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Supervised daily operations and workflow of team members.
- Trained new staff on company policies and procedures.
- Coordinated schedules and assignments for team efficiency.
- Ensured compliance with safety regulations and best practices.
- Conducted performance evaluations and provided feedback to employees.
- Resolved conflicts and addressed employee concerns promptly.
- Implemented process improvements to enhance team productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained inventory levels and ordered supplies as needed.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Trained new employees on company policies and procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented quality control measures, significantly reducing error rates.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Acted as a liaison between upper management and staff, facilitating open communication.
Education
Verdugo Hills Senior High School
Tujunga , CASkills
- Food safety
- Food preparation
- Inventory management
- Customer service
- Team collaboration
- Cash handling
- Time management
- Conflict resolution
- Emergency response
- Effective communication
- Training and onboarding
- Attention to detail
- Problem solving
- Situation awareness
- Cleanliness and hygiene
- Report writing
- Cash handling proficiency
- Table setting expertise
- POS system operation
- Menu memorization
- Adaptability and resilience
- Sanitation standards compliance
- Beverage making
- Order taking accuracy
- Salesmanship
- Customer service focus
- Cash register express software
- Menu design
- Problem-solving capacity
- Strong multitasking
- Point of sale
- Food preparation assistance
- Reservation management
- Financial transactions
- Food prep
- Team player attitude
- Sales
- Detail-oriented mindset
- Restaurant equipment operation
- Allergy awareness
- Sanitary regulation
- Marketing
- Food handling
- Adaptability to change
- Food safety understanding
- Detail-oriented
- Vegan Cuisine Expertise
- Adaptability and flexibility
- Ingredient mixing
- Ingredient preparation
- Restaurant management
- Active listening
- Recipe development
- Molecular gastronomy
- Staff training
- Vegetable preparation
- Order delivery practices
- Delegation and task management
- Frying
- Organizational skills
- Teamwork
- Team leadership
- Team building
- Cold food preparation
- Sauce development
- Ingredient measurement
- Kitchen management
- Sauce preparation
- Food safety compliance
- Baking and broiling skills
- Garnishing and plating
- Ticket time monitoring
- Special events and catering
- Coordinating staff meetings
- Plating and presentation
Certification
- Guard Card
- Driver’s License
Languages
English
Full Professional
Armenian
Professional
Affiliations
- Basketball
- Cars
- Waterpolo
- Hot wheel collector
- Working out
- Learning
Timeline
Restaurant Worker
HELLS CHICKEN
04.2025 - Current
Private Security Officer Supervisor
S&S Labor Force
11.2022 - 02.2025
Verdugo Hills Senior High School
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