Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahsa Motallebzadeh

Burnaby,BRITISH COLUMBIA

Summary

Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.

Overview

2
2
years of professional experience

Work History

Receptionist Assistant

Kia Motors
01.2023 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Handled assignments independently with good judgement and critical thinking skills.

Customer Service Cashier

Save-On-Foods
09.2021 - 04.2022
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Diploma - Immigration Assistant

CDI College
Vancouver, BC
09.2024

Skills

  • Mail Routing
  • Business Correspondence Writing
  • Cash Management
  • Electronic Document Storage
  • Meeting Preparation
  • Agreements and Contracts
  • Telephone Systems
  • Time Management
  • Excellent Communication

Languages

English
Full Professional
Persian
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Receptionist Assistant

Kia Motors
01.2023 - 05.2023

Customer Service Cashier

Save-On-Foods
09.2021 - 04.2022

Diploma - Immigration Assistant

CDI College

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Mahsa Motallebzadeh