Mahamed Abubacar
Winnipeg,Canada
Summary
Detailed-oriented manager with expertise in inventory management, warehouse organization, and customer service. Experience in maintaining a clean and safe work environment while ensuring accurate stock records. Strong leadership skills contribute to a positive team environment and improve customer satisfaction.
Overview
25
25
years of professional experience
Work History
Customer Service
BMK Solutions Corp
Hopkins, MN
01.2019 - 01.2023
- Helping out customers with their online orders
- Picking up the phone and answering customers’ questions
- Doing printer repairs
- Delivering and installing the repaired printer
Retail Print Manager
Office Depot
Falls Church, VA
01.2003 - 01.2012
- Ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
- Operate all equipment within the Print Services area to maintain efficient production and ensure customers’ orders are completed correctly and on time.
- Maintain the safety and security of the print department, building, and associates during the absence of other managers.
Front End Manager
CompUSA
Vienna, VA
01.1998 - 01.2003
- Handled escalated customer complaints, managed returns, and ensured a smooth checkout flow during peak technology sales periods
- Mentored, scheduled, and supervised cashiers, greeters, and customer service desk employees
- Reconciled cash registers, balanced the cash office, prepared daily closing reports, and conducted loss prevention audits
Education
Some College - undefined
Lafoole College
SomaliaEnglish Classes - undefined
NOVA College
Alexandria, VA01-1999
High School Diploma -
Sheikh Hassan Barsane
Mogadishu Somalia 06-1984
Skills
- Inventory management
- Stock receiving and storage
- Record keeping and documentation
- Warehouse organization
- Strong Leadership
- Order picking and packing
- Time management
- Teamwork and communication
- Basic computer and inventory software knowledge
Languages
Somali
English
Timeline
Customer Service
BMK Solutions Corp
01.2019 - 01.2023
Retail Print Manager
Office Depot
01.2003 - 01.2012
Front End Manager
CompUSA
01.1998 - 01.2003
English Classes - undefined
NOVA College
Some College - undefined
Lafoole College
High School Diploma -
Sheikh Hassan Barsane