Kiranjot Kaur
Brampton,ON
Summary
Dynamic professional with a proven track record at TD Bank, excelling in customer service and technical support. Recognized for enhancing member retention through exceptional problem-solving and attention to detail. Adept at data entry and inventory management, demonstrating strong team collaboration and leadership skills to achieve operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
TD Bank
Mississauga, ON
09.2022 - 03.2025
- Increased member retention through exceptional customer service during stressful situations.
- Increased customer retention through exceptional technical support and customer service.
- Met customer service objectives by providing superior customer service to Language-speaking customers.
- Greeted customers warmly to provide exceptional customer service.
- Provided exceptional customer service and addressed customer inquiries.
Warehouse Associate
Radial
Mississauga, ON
03.2020 - 03.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Data Entry Clerk
LifeLabs
Mississauga, ON
03.2022 - 07.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Created and maintained data entry logs to track data entry activities.
Education
Master Of Economics - Economics
Guru Nanak Dev University
Amritsar 2018
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Data entry
- Inventory organization
- Inventory counting
- Quality control
- Leadership and team building
- Inventory management
- Logistics
- Record preparation
- Operations support
- Time management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Dispatcher
Timeline
Customer Service
TD Bank
09.2022 - 03.2025
Data Entry Clerk
LifeLabs
03.2022 - 07.2022
Warehouse Associate
Radial
03.2020 - 03.2021
Master Of Economics - Economics
Guru Nanak Dev University