Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kiranjot Kaur

Brampton,ON

Summary

Dynamic professional with a proven track record at TD Bank, excelling in customer service and technical support. Recognized for enhancing member retention through exceptional problem-solving and attention to detail. Adept at data entry and inventory management, demonstrating strong team collaboration and leadership skills to achieve operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service

TD Bank
Mississauga, ON
09.2022 - 03.2025
  • Increased member retention through exceptional customer service during stressful situations.
  • Increased customer retention through exceptional technical support and customer service.
  • Met customer service objectives by providing superior customer service to Language-speaking customers.
  • Greeted customers warmly to provide exceptional customer service.
  • Provided exceptional customer service and addressed customer inquiries.

Warehouse Associate

Radial
Mississauga, ON
03.2020 - 03.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.

Data Entry Clerk

LifeLabs
Mississauga, ON
03.2022 - 07.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Sorted documents and maintained organized filing process.
  • Created and maintained data entry logs to track data entry activities.

Education

Master Of Economics - Economics

Guru Nanak Dev University
Amritsar
2018

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Data entry
  • Inventory organization
  • Inventory counting
  • Quality control
  • Leadership and team building
  • Inventory management
  • Logistics
  • Record preparation
  • Operations support
  • Time management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

Dispatcher

Timeline

Customer Service

TD Bank
09.2022 - 03.2025

Data Entry Clerk

LifeLabs
03.2022 - 07.2022

Warehouse Associate

Radial
03.2020 - 03.2021

Master Of Economics - Economics

Guru Nanak Dev University
Kiranjot Kaur