Mahlik Nooks
Mississauga,ON
Summary
Dynamic Online Fitness Coach specializing in client relationship management and motivational coaching. Proven ability to develop inclusive fitness programs that drive engagement and achieve client goals.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Online Fitness Coach
Self Employed
Mississauga, Ontario
09.2023 - Current
- Developed personalized fitness plans for diverse client needs and goals.
- Conducted virtual coaching sessions via video conferencing platforms.
- Encouraged clients to pursue their fitness goals through personalized strategies. to stay committed to preset fitness goals.
- Built and established lasting relationships using encouragement and personal support.
- Managed client schedules to enhance attendance and participation in fitness programs.
- Designed inclusive fitness environments that embraced diversity and catered to various backgrounds and abilities.
Subject Matter Expert
Tech Mahindra
Moncton, New Brunswick
04.2023 - 09.2025
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Facilitated engaging training sessions to enhance team skills and knowledge.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Worked closely with management team to ensure proper execution of daily operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly during interactions.
- Assisted with customer requests and answered questions to improve satisfaction.
Debt Collector
Bill gosling
Newmarket, Ontario
11.2021 - 03.2023
- Managed communication with clients regarding outstanding debts and payment plans.
- Utilized collection software to track accounts and update payment statuses.
- Maintained accurate records of all interactions in company database.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Explained the consequences of non-payment in a professional manner.
- Developed strategies for collecting overdue payments while preserving customer relationships.
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
Security Officer
Skanna Security and Investigations
Vaughan, Ontario
09.2019 - 07.2021
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to identify potential hazards or security breaches.
- Monitored premises and recorded activity in daily officer reports.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Greeted staff, guests, and vendors upon arrival at facility entrance, ensuring smooth communication and access.
Education
High School Diploma -
Louise Arbour
Brampton, ON06-2017
Skills
- Client relationship management
- Online training coordination
- Fitness program development
- Motivational coaching
- Team collaboration
- Customer engagement strategies
- Time management
- Customer service
- Reliable and trustworthy
Certification
ISSA CPR/AED Certification
Timeline
Online Fitness Coach
Self Employed
09.2023 - Current
Subject Matter Expert
Tech Mahindra
04.2023 - 09.2025
Debt Collector
Bill gosling
11.2021 - 03.2023
Security Officer
Skanna Security and Investigations
09.2019 - 07.2021
High School Diploma -
Louise Arbour