Mahima Patel
Toronto,Canada
Summary
Resourceful team player recognized for strong multitasking abilities in dynamic kitchen settings. Committed to maintaining high hygiene standards and supporting seamless operations to drive positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Service Representative
HairClub
01.2024 - 01.2025
- Respond to customer and supplier inquiries, provide accurate information, and resolve issues to maintain high satisfaction.
- Liaise between operations and senior management, reporting on key deliverables to support timely decisions and alignment
- Coordinate customs documentation, shipment scheduling, and order management while supporting client communication
- Manage executive calendars and perform financial reconciliations, resolving conflicts in a fast-paced environment
- Review Accounts Payable and Accounts Receivable to ensure accurate tracking, timely collections, and proper payment application
- Communicate updates on key deliverables to senior leadership and support ad hoc projects and office operations
- Generate inventory, tracking, follow-ups & receiving and sales reports to support accurate and timely month-end closure.
Crew Member
McDonald's
09.2023 - 12.2023
- Managed cash and POS transactions with accuracy and efficiency while preparing and packaging orders to maintain food quality and presentation for take-out and delivery
- Prepared beverages while taking orders and packing preorder take-out.
- Operated kitchen equipment to facilitate effective food preparation.
- Cleaned and sanitized utensils and equipment using the 3-compartment sink method in accordance with public health standards.
- Stocked and replenished inventory in busy store location, supporting uninterrupted operations.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Ensured cleanliness of dining and play areas after customer visits, maintaining hygiene standards.
- Organized food items according to company standards and safety protocols.
Kitchen Helper/Customer Service Cashier
Fudler's- For Food Lovers
Ahmedabad, Gujarat
12.2022 - 05.2023
- Processed cash transactions and customer orders with accuracy and professionalism to enhance customer satisfaction
- Supported food preparation, portioning, and order assembly to ensure timely service in fast-paced kitchen
- Coordinated supplies and maintained stock availability during peak hours to streamline operations
- Supported smooth kitchen operations while multitasking between service and food prep
- Maintained strict hygiene and sanitation practices, including cleaning and disinfecting equipment and surfaces
Volunteer Coordinator
community kitchen service
Ahmedabad, Gujarat, India
06.2020 - 10.2022
- Prepared and distributed meals to community members, ensuring adherence to food safety and hygiene protocols for community health
- Practiced infection control measures including sanitization, PPE usage, and safe food handling
- Packed and delivered sanitized grocery supplies to residents in quarantine, ensuring safe and contactless distribution
- Assisted in food service for small gatherings, ensuring compliance with COVID-19 safety guidelines and sanitation standards to prioritize guest safety
- Collaborated with team members to serve high volumes efficiently in a time-sensitive environment
- Maintained cleanliness of kitchen and equipment, upholding health standards to support safe food preparation and service
Education
Bachelor's of Commerce - Business Administration, Finance & Accounting
GLS University
Ahmedabad, Gujarat, India05-2019
Skills
- Food Preparation & Portion Control
- Food Safety & Sanitation (Food Handler Certified)
- Sanitation Practices
- Food Preparation Techniques
- Inventory & Supply Maintenance
- Time Management & Multitasking
- Customer Service & Patient Interaction
- Team Collaboration
- Cultural Sensitivity & Dietary Awareness
- Basic Cash Management
Certification
Food Handler Certification-Probe It Food Safety(Ontario Approved)
Timeline
Client Service Representative
HairClub
01.2024 - 01.2025
Crew Member
McDonald's
09.2023 - 12.2023
Kitchen Helper/Customer Service Cashier
Fudler's- For Food Lovers
12.2022 - 05.2023
Volunteer Coordinator
community kitchen service
06.2020 - 10.2022
Bachelor's of Commerce - Business Administration, Finance & Accounting
GLS University