Mahek Shah

Customer service professional with extensive experience in managing inquiries and resolving issues in high-pressure environments. Proficient in Microsoft Office Suite and skilled in point-of-sale systems and online order platforms. Recognized for strong communication abilities and effective collaboration with diverse teams, leading to enhanced customer satisfaction. Demonstrated reliability and adaptability, consistently maintaining a positive demeanor while addressing customer needs.

• Valid Food Safety and Food Handlers’ Certificate
• Registered CPR Certificate

• Support Worker, Learning Disabilities Association of Niagara Region, Assisted in delivering educational programs for children and adults with learning disabilities, such as reading and math support., Communicated with parents and caregivers to monitor student progress and provide regular updates.
• Food Bank Assistant, The Hope Centre, Collaborated with a team of volunteers to set up, package, and deliver food hampers to the community., Provided customer service to individuals accessing food and other resources, offering a friendly and empathetic environment.
• Environmental Education Assistant, The Niagara Geopark, Assisted in organizing and conducting educational programs, tours, and events aimed at raising awareness about the environment and the importance of geological conservation., Supported Park staff in maintaining trails, gardens, and other public areas, ensuring the park was clean and accessible.