Mahboobeh Shojaeian
Burnaby,BC
Summary
Student in Master of Leadership in health care with 10 years of experience in a medical insurance as a medical document expert and hospital as a midwife, seeking a part-time position as a MOA.
Overview
12
12
years of professional experience
Work History
General Clerk
Safeway
10.2022 - Current
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
Medical Records Specialist
Health Insurance Company
01.2014 - 06.2021
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
Midwife
Hospital
09.2011 - 12.2013
- Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
- Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
- Performed neonatal assessments by checking baby's vital signs and performing physical exams to determine overall health at birth.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
Education
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Richmond, BC03.2024
Bachelor of Science - Midwifery
Jondishapur University of Medical Sciences
Iran09.2011
Skills
- Reviewing Patient Information
- Verbal and Written Communication
- Medical Records and Documentation
- Transcribing Medication
- Accounts Payable and Accounts Receivable
- Data Entry
- Report Writing
- EMR Systems
- Storage Management
- Peer Relationships
- Medication Side Effect Knowledge
- Nursing Assistance
- Reading Comprehension
- Pulse Checking
- Intramuscular Injections
- Personnel Files
- Nursing Standards
Timeline
General Clerk
Safeway
10.2022 - Current
Medical Records Specialist
Health Insurance Company
01.2014 - 06.2021
Midwife
Hospital
09.2011 - 12.2013
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Bachelor of Science - Midwifery
Jondishapur University of Medical Sciences
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