Mahari Francis
Torrance
Summary
Motivated healthcare professional with strong leadership skills and experience in managing patient relations, improving processes, and ensuring compliance. CPR and BLS certified, with a solid understanding of healthcare protocols and the ability to respond effectively in critical situations. Skilled in streamlining administrative operations, enhancing patient care, and contributing to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Representative
Advance Cleaning Solutions
05.2020 - Current
- Service rep- answered phone calls weekly to schedule consultation meetings for potential clients
- Use of Microsoft word and excel spreadsheets to create tables, charts and reports to keep track of company data
- Analysis of target groups which resulted in increased business connections and clientele
- Payroll (cash drawers/company bank account)
Physical therapy aide
Pace Physical Therapy
09.2023 - 12.2023
- Assisting in documenting patient progress working closely with PT
- Scheduling patient appointments in addition with assisting in documenting patient files, copying information, and evaluations for treatment
- Responsible for exercising equipment, patient preparation, and monitoring
- Knowledge and experience working with Epic and CareConnect
Behavioral therapist
Autism Learning Partners (A is for Apple)
08.2021 - 02.2022
- Behavioral Therapist - helping conduct experts to execute conduct decrease and expertise procurement treatment plans
- Help patients with everyday exercises, screen their way of behaving, record and gather information on patients' advancement, and speak with clients
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
Education
Bachelor of Science - Kinesiology; Rehabilitation Science
San Jose State University
San Jose 12-2025
High School -
Venice Senior High School
06.2019
Skills
- Customer service
- Medical terminology
- HIPPA policies
- Project management
- Time management
- Microsoft word
- Attention to detail
- Dependable and responsible
- CPR and first Aid/ Basic Life Support
Certification
- CPR Certified, 11/17/23
- BLS Certified, 03/25
Timeline
Physical therapy aide
Pace Physical Therapy
09.2023 - 12.2023
Behavioral therapist
Autism Learning Partners (A is for Apple)
08.2021 - 02.2022
Service Representative
Advance Cleaning Solutions
05.2020 - Current
Bachelor of Science - Kinesiology; Rehabilitation Science
San Jose State University
High School -
Venice Senior High School
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