Maham Niazi
Scarborough,ON
Summary
Results-driven professional with a background in Psychology and Health Sciences and expertise in Healthcare Environmental Service Management. Seeking a challenging position to leverage skills in writing, sales, and customer service, contributing to the success of a dynamic team.
Overview
3
3
years of professional experience
Work History
Ignite Sales Agent
Reliance Home Comfort
03.2023 - Current
- Consistently surpassed monthly sales targets, demonstrating a proven ability to meet and exceed performance expectations
- Managed incoming calls, providing expert assistance to customers by addressing their inquiries and needs
- Implemented effective upselling and cross-selling strategies, ensuring the delivery of personalized solutions that met customer requirements
- Delivered a best-in-class service experience characterized by professionalism and courtesy to both internal and external customers.
Sales Associate
Zara
06.2021 - 03.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Science - Psychology and Health Sciences
University of Toronto
ScarboroughDiploma - Healthcare Environmental Service Management
Centennial College
ScarboroughSkills
- Writing
- Sales
- Customer Service
- English
- Urdu
- Communication
- Leadership
- Problem Solving
References
Available Upon Request
Timeline
Ignite Sales Agent
Reliance Home Comfort
03.2023 - Current
Sales Associate
Zara
06.2021 - 03.2023
Bachelor of Science - Psychology and Health Sciences
University of Toronto
Diploma - Healthcare Environmental Service Management
Centennial College
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