Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mahak Saini

Victoria,BC

Summary

Hardworking and motivated Assistant Manager with more than 3 years of experience and record of success in Retail and Food hotel industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

7 Eleven Inc.
Winnipeg, MB
04.2020 - Current
  • Trained new employees, delivered customer service, maintained product knowledge, resolved complaints, managed staff, and improved customer service procedures.

Security Guard

Paladin Security Inc.
Winnipeg, MB
09.2023 - 07.2024
  • Followed security procedures, enforced company policies, patrolled property, wrote reports, investigated incidents, and responded to emergencies.

Customer Account Specialist

Rogers and Shaw telecommunications
Winnipeg, MB
01.2023 - 08.2023
  • Built customer relationships, managed account information, answered inquiries, supported sales, and handled escalated service concerns.

Education

Diploma in Art and Science -

Camosun College
06.2022

Skills

  • Security procedures knowledge
  • First aid certified
  • Reliability
  • Organizational skills
  • English fluency
  • Active listening
  • Microsoft Office
  • Flexible
  • Problem resolution
  • Sales monitoring
  • Staff development
  • Customer relations
  • Business development understanding
  • Orientating and training
  • Staff Scheduling
  • Time Management
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Point of Sale (POS) system operations
  • Food safety understanding
  • Effective customer upselling
  • Relationship management
  • Sales Techniques
  • Multi tasking
  • MS Office
  • Computer Skills
  • Call Centre
  • Keyboarding Skills
  • Multi Language
  • Behavioral Specialist
  • Conducting Interviews
  • Planning & Organizing
  • Critical Thinking

Certification

  • Security License
  • Food Safe Certification
  • CPR First Aid Level 1
  • BC Driver License

Languages

  • English, Fluent
  • Hindi, Fluent
  • Punjabi, Fluent

Timeline

Security Guard

Paladin Security Inc.
09.2023 - 07.2024

Customer Account Specialist

Rogers and Shaw telecommunications
01.2023 - 08.2023

Assistant Store Manager

7 Eleven Inc.
04.2020 - Current

Diploma in Art and Science -

Camosun College
Mahak Saini