Summary
Overview
Work History
Skills
Timeline
Generic

MAHA HASSEN

Summary

Positive and upbeat with strong relationship-building abilities. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
3
years of professional experience

Work History

Cashier

Sport Chek
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.

Customer Service Representative

St. John Ambulance
07.2023 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Sales associate

Hudson's Bay
08.2021 - 12.2022
  • Working together as a team to deliver the best service to our customers
  • Duties include handling operational procedures, assisting cashiers, providing customer service, and keeping the entry area clean and organized
  • Ambassador at the door
  • Clean and organized department
  • Handled POS transactions
  • Trained in picking, sorting, and packing for online orders
  • Took on extra shifts based on the needs of the store

Warehouse Associate

SDR Distribution Services
07.2021 - 09.2022
  • Developed my ability to think critically and problem-solve due to the fast-paced environment
  • Excel at accurately labeling loads, calculating and verifying quantities, and using computers to maintain records and track shipments
  • Entered data for our company and other customers
  • Solid experience in shipping/receiving, order picking/packing, staging/stocking
  • Loaded and unloaded trucks from ground level/platforms
  • Shrink wrapped goods to load into trailers
  • Generate necessary paperwork, including shipping and receiving reports and documentation of returned materials

Skills

  • Organization and Efficiency
  • Time Management
  • Organization Skills
  • Telephone Skills
  • Coordination
  • Hospitality and Accommodation
  • Fast learner

Timeline

Customer Service Representative

St. John Ambulance
07.2023 - 09.2023

Cashier

Sport Chek
06.2023 - Current

Sales associate

Hudson's Bay
08.2021 - 12.2022

Warehouse Associate

SDR Distribution Services
07.2021 - 09.2022

Similar Profiles

CREATE PROFILE
MAHA HASSEN