Saman Shah
Edmonton
Summary
Motivated and detail-oriented fourth-year Sociology student with 6+ years of customer service experience and a strong academic foundation in research, writing, and policy analysis. Skilled in organizing documents, communicating effectively, and solving problems under pressure. Passionate about law and eager to contribute strong analytical, organizational, and interpersonal skills in a legal setting.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Sport Chek
11.2018 - Current
- Over 6 years of experience as a Customer Service Cashier at SportChek, consistently recognized for attention to detail, professionalism, and problem-solving in a fast-paced environment
- Handled sensitive customer concerns with discretion and empathy, ensuring timely and respectful resolutions
- Maintained accurate record-keeping for sales, returns, and loyalty programs, demonstrating strong organizational and administrative abilities
- Collaborated with a large team to ensure efficient operations, developing excellent communication and teamwork skills
- Adapted to changing policies, promotions, and customer needs with agility, reflecting a strong ability to manage shifting priorities
Education
Bachelor of Arts - Sociology
University of Alberta
Edmonton12-2025
Skills
- Research & Writing – Experienced in academic research and structured writing; skilled in presenting complex ideas clearly and concisely
- Communication & Interpersonal Skills – Strong verbal and written communication developed through customer service and volunteer roles
- Problem Solving & Critical Thinking – Able to assess situations quickly and find effective solutions, especially in high-pressure or time-sensitive environments
- Team Collaboration – Proven ability to work cooperatively with others in team settings, including volunteer projects and retail environments
- Adaptability & Time Management – Comfortable handling shifting priorities, meeting deadlines, and balancing multiple responsibilities efficiently
Accomplishments
'Highest Second Use Rate' Award- Awarded for excellence in customer loyalty sign-ups through clear, client-focused communication
Languages
English
Native or Bilingual
Hindi
Full Professional
French
Limited Working
Timeline
Customer Service Cashier
Sport Chek
11.2018 - Current
Bachelor of Arts - Sociology
University of Alberta
Similar Profiles
Juliana CabralJuliana Cabral
Cashier at Sport ChekCashier at Sport Chek
Dylan MichalopoulosDylan Michalopoulos
Sales Associate at Sport ChekSales Associate at Sport Chek
ALI BOUGHABAALI BOUGHABA
Customer Service Associate at Sport ChekCustomer Service Associate at Sport Chek