Margarita Huaracha Rodriguez
Cathedral City
Summary
Dynamic and dedicated server with a strong work ethic. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server, Food Runner, Trainer, Host
Yard House
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
Food Runner, Server
O'Donnell Golf Club
10.2023 - 05.2024
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Food running
- POS operation
- Reliability
- Multitasking
- Quick learner
Certification
- Food Handler Certificate (FHC)
- Responsible Beverage Service (RBS)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner, Server
O'Donnell Golf Club
10.2023 - 05.2024
Server, Food Runner, Trainer, Host
Yard House
01.2023 - Current
High School Diploma -
Rancho Mirage High School
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