Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Community Service
Languages
Timeline
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Magdalena Vukojev

Toronto,ON

Summary

Adept at multitasking and organization, I excelled in fast-paced environments at Sunray Orchards, enhancing customer satisfaction through exceptional service and efficient problem-solving. Leveraging strong leadership and point-of-sale system expertise, I consistently met and surpassed goals, demonstrating a commitment to excellence and teamwork. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Overview

5
5
years of professional experience

Work History

Cashier & Customer Service

Sunray Orchards
01.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Server

Winona Vine Estates
01.2021 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Greeted customers, answered questions and recommended specials to increase profits.

Line Cook

Boston Pizza
01.2020 - 01.2022
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.

Education

Bachelor of Arts - Politics and Governance

Toronto Metropolitan University
true
04-2028

High School Diploma -

Blessed Trinity Catholic Secondary School
Grimsby, ON
01.2024

Skills

  • Leadership
  • Organizational skills
  • Dependability
  • Detail-oriented
  • Goal-oriented
  • Product knowledge
  • Inventory control
  • Conflict resolution
  • Point-of-sale system
  • Multitasking and organization

Extracurricular Activities

Head Coach, IBSA Basketball Camps, 01/01/22, Present Teacher, Winona Serbian Dance Group, 01/01/23, Present Coach & Referee, Transway House League Basketball, 01/01/21, Present

References

  • Filip Trifunovic, Winona Vine Estates, 905-920-7380
  • Drew Smillie, Basketball Coach, 289-880-0775
  • Tammy Short, Sunray Orchards, 289-213-5989

Community Service

Completed 400+ Hours of Community Service, including youth mentorship and sports coaching.

Languages

Serbian
Native/ Bilingual

Timeline

Cashier & Customer Service

Sunray Orchards
01.2022 - Current

Server

Winona Vine Estates
01.2021 - Current

Line Cook

Boston Pizza
01.2020 - 01.2022

Bachelor of Arts - Politics and Governance

Toronto Metropolitan University

High School Diploma -

Blessed Trinity Catholic Secondary School

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Magdalena Vukojev