Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shikha

Red Deer

Summary

Dynamic professional with a proven track record in designing eye-catching displays that drive sales. Adept at leveraging strong interpersonal skills, exceptional time management, and effective communication abilities. Demonstrates meticulous attention to detail in cash register transactions and maintaining precise financial records, ensuring accuracy and reliability. Committed to delivering outstanding customer service and fostering positive relationships that enhance team performance, contributing to organizational success. Eager to infuse creativity and efficiency into a forward-thinking team, seeking a position that offers engaging challenges and opportunities for growth.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Cashier & Customer Service

Walmart
Red Deer, Alberta
02.2024 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Customer Service

Jugo Juice Bower Place Mall
Red Deer, Alberta
10.2023 - 08.2024
  • To interact with customers to address their concerns, answer their questions, and assist them with their needs.
  • Maintain a positive attitude and calmly respond to customer complaints.
  • Prepare product and customer reports by gathering data collected during customer interactions.
  • Refer issues and questions to the manager if necessary.
  • Increased referral rates through exceptional customer service and communication skills.
  • Provided exceptional customer service, addressing visitor inquiries promptly and professionally.
  • Exceeded performance targets by consistently providing exceptional customer service experiences.
  • Developed loyal customer base by providing excellent customer service.

Assistant Accountant

S.comm Networks
10.2022 - 08.2023
  • Reconciled invoices and identify discrepancies .
  • Created and updated expense reports.
  • Processed reimbursement forms and maintain financial records.
  • Reviewed and filed payroll documents.
  • Participated in quarterly and annual audits.

Sales Associate

Pantaloons
07.2021 - 09.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Master of Commerce -

Maharshi Dayanand University
Rohtak, India
05.2021

Bachelor of Commerce -

Maharshi Dayanand University
Rohtak, India
05.2019

Skills

Customer service & relations

Front desk & Operations

Cash handling

Customer assistance

Payment processing

Cash register operation

Inventory management

Records maintenance

Decision making aptitude

Documentation & Reporting

Time management & Multitasking

Team Collaboration & Leadership

Additional Information

HR Internship with team Aashman Foundation

Timeline

Cashier & Customer Service

Walmart
02.2024 - Current

Customer Service

Jugo Juice Bower Place Mall
10.2023 - 08.2024

Assistant Accountant

S.comm Networks
10.2022 - 08.2023

Sales Associate

Pantaloons
07.2021 - 09.2022

Master of Commerce -

Maharshi Dayanand University

Bachelor of Commerce -

Maharshi Dayanand University

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Shikha