Magdalena Nunez
Whittier
Summary
Personable Treatment Coordinator experienced in managing patient billing and insurance processes while coordinating care plans and enhancing communication between patients and providers. Streamlined administrative workflows to improve patient satisfaction and supported dental teams through organized billing operations. Trained in closing treatment plans and guiding patients in selecting appropriate dental treatments based on individual needs.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Treatment Coordinator
Mission Dental
Placentia
06.2025 - Current
- Coordinated patient treatment plans by liaising between healthcare providers and patients to ensure seamless care delivery and optimal outcomes.
- Coordinated patient treatment plans, enhancing communication and ensuring care continuity.
- Managed scheduling and follow-up appointments to improve patient adherence and support clinic efficiency.
- Streamlined appointment scheduling, reducing patient wait times and enhancing office efficiency.
- Educated patients on treatment options and insurance coverage, empowering informed decision-making.
- Managed billing processes, accurately processing insurance claims and payments.
- Collaborated with dental staff to improve documentation and record-keeping accuracy.
Front Receptionist / Treatment Coordinator
Perfect Smile Dental Group
Whittier
06.2022 - 06.2025
- Coordinated patient treatment plans by liaising with healthcare providers and patients, ensuring seamless care delivery.
- Managed scheduling and follow-up appointments to enhance patient adherence and clinic operations.
- Educated patients on treatment options and insurance coverage to support informed decision-making.
Education
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA 08.2022 - 07.2026
Associate of Arts - Psychology
Fullerton College
Fullerton, CA 08.2020 - 08.2022
Skills
- Patient Billing
- Insurance Claims
- Insurance verification
- Care Coordination
- Appointment Scheduling
- Patient intake
- HIPAA compliance
- Administrative Support
- Communication Skills
LANGUAGES
English, Spanish
Timeline
Treatment Coordinator
Mission Dental
06.2025 - Current
Bachelor of Arts - Psychology
California State University, Fullerton
08.2022 - 07.2026
Front Receptionist / Treatment Coordinator
Perfect Smile Dental Group
06.2022 - 06.2025
Associate of Arts - Psychology
Fullerton College
08.2020 - 08.2022