Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
References
Timeline
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MAFERRO PATASIN

Abbotsford,BC

Summary

Well developed abilities in special event management and strong communication and organizational skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Support Worker

Bethesda
Abbotsford, BC
02.2021 - Current
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Developed positive relationships with clients and maintained professional boundaries at all times.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Administered medication as prescribed and maintained accurate records of clients' medication schedules.

Health Care Assistant

Coast Mental Health
Langley, BC
05.2021 - 12.2021
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.
  • Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
  • Helped feed residents who are unable to feed themselves due to disability or illness.
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.
  • Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.

Production Support / Administrative

KF Aerospace
Kelowna, BC
07.2018 - 03.2020
  • Creating and maintaining project records
  • Controlling legal documentation for an aircraft, entering data in accordance with Transport Canada regulations, and generating daily customer reports for on-site customer representatives
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system.

Personal Banking Representative

President's Choice Financial (CIBC)
Kelowna, BC
01.2015 - 02.2017
  • Meet clients immediate and future needs, offer financial advice, and complete sales banking product for both personal and small business clients including Accounts, Credits, Loans and Mortgages
  • Contact clients by phone to identify potential client needs, and schedule appointments to further discuss clients' opportunities
  • Seek to understand and advise clients based on a comprehensive financial planning approach including cash management, credit, investment and wealth protection
  • Demonstrate the benefits and assist clients in using all channels such as Bank Machines, Telephone Banking, Mobile and Online Banking
  • Resolve client problems quickly and/or refer to colleagues, as appropriate.

Education

Diploma - Health Care Assistant

Sprott Shaw College
Abbotsford, BC
04-2021

HighSchool Diploma -

San Pablo City National High School ANNEX V
San Pablo City
12.2004

Some College (No Degree) - BS-Nursing

Laguna Colleges
Laguna, Philippines

Skills

  • Customer service
  • Problem solving
  • Computer skills
  • MS Office
  • Administrative assistant
  • Microsoft Excel
  • Word
  • Communication skills
  • Leadership
  • Business environment
  • Documentation abilities
  • Organization
  • Detail oriented

Additional Information

References Upon Request

Languages

English
Professional
Tagalog
Native/ Bilingual

Certification

  • First Aid / CPR Aed
  • Food Safe
  • Criminal Record Check
  • Mandt Training

References

References available upon request.

Timeline

Health Care Assistant

Coast Mental Health
05.2021 - 12.2021

Support Worker

Bethesda
02.2021 - Current

Production Support / Administrative

KF Aerospace
07.2018 - 03.2020

Personal Banking Representative

President's Choice Financial (CIBC)
01.2015 - 02.2017

Diploma - Health Care Assistant

Sprott Shaw College

HighSchool Diploma -

San Pablo City National High School ANNEX V

Some College (No Degree) - BS-Nursing

Laguna Colleges
MAFERRO PATASIN