Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

Gurkaran Singh

Terrace,BC

Summary

Dynamic professional with a proven track record at Dollarama L.P., excelling in customer satisfaction and team support. Skilled in organizational management and active listening, I effectively drive sales and enhance operational performance. Committed to fostering positive relationships and empowering clients, I bring a unique blend of leadership and interpersonal skills to every role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

TERRACE DISTRICT COMMUNITY SERVICES
Terrace, V8G1X9
01.2024 - Current
  • Advocated for clients' rights and interests across community and institutional settings.
  • Monitored client wellbeing, reporting changes or concerns to appropriate staff members.
  • Cultivated positive relationships with service users while maintaining professional boundaries.
  • Assisted clients with mobility, adjusting positions to meet diverse needs.
  • Facilitated development of independent living skills, including budgeting, cooking, and cleaning.
  • Promoted participation in social activities to enhance physical health and mental wellbeing.
  • Supported clients' social, physical, and emotional integration into local community.
  • Utilized active listening and supportive communication to strengthen client rapport.

Assistant Store Manager

Dollarama L.P
TERRACE, BC
04.2021 - 01.2024
  • Prepared staff schedules and assigned specific duties to team members.
  • Answered customer inquiries and resolved issues in person and by phone.
  • Facilitated development of store associates to enhance sales performance.
  • Established a tracking system for inventory levels to ensure availability.
  • Maintained inventory through regular merchandise checks.
  • Provided coaching and guidance to store employees for operational improvement.
  • Reviewed monthly sales and performance reports for operational planning.
  • Coordinated financial activities to optimize funding and investments.

Education

Community Care Certificate -

Saint John Ambulance
Thornhill, Bc
01.2024

Kinesiology Health Science -

College of New Caledonia
Prince George, BC
01.2021

High School Diploma - Biology

Sacred heart convent Sen secondary School
India

Skills

  • Interviewing
  • Profit and Loss
  • Time management
  • Customer Satisfaction
  • Organizational Skills
  • Team Support
  • Customer Inquiries
  • Inventory Procedure Documentation
  • Friendly and Patient
  • Workforce Planning
  • Payroll Understanding
  • Task Prioritization
  • Self-Directed
  • Customer Service
  • Verbal Communication
  • Microsoft Word
  • Leadership
  • Drive Sales
  • Sales Goals
  • Customer service
  • Team collaboration
  • Active listening
  • Mobility assistance
  • Mobility support
  • Excellent communication
  • Administrative management

Certification

  • Class 5 License
  • Emergency First Aid - Community care

Languages

English
Professional

References

References available upon request.

Timeline

Support Worker

TERRACE DISTRICT COMMUNITY SERVICES
01.2024 - Current

Assistant Store Manager

Dollarama L.P
04.2021 - 01.2024

Community Care Certificate -

Saint John Ambulance

Kinesiology Health Science -

College of New Caledonia

High School Diploma - Biology

Sacred heart convent Sen secondary School

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