Madjidu Hamidu
Kingston,Ontario
Summary
Security Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with staff and colleagues. Excellent command of hospital safety, security and emergency management protocols.
Overview
5
5
years of professional experience
Work History
Protective Services Officer
Providence Care Hospital
05.2023 - Current
- Responded promptly to emergency situations, ensuring the well-being of both patients and staff members.
- Developed strong rapport with patients and families through respectful interactions and clear communication about security procedures.
- Assisted clinical staff with de-escalation techniques for agitated patients, reducing incidences of violence.
- Implementing physical interventions and restraints in accordance with hospital policies and procedures to manage aggressive or violent behavior in patients.
- Conducted detailed incident reports following a use of physical interventions and restraints accurately and comprehensively, including the rationale and outcomes of each intervention.
- Assisted in evacuations during emergencies or drills, guiding individuals safely out of the building while remaining calm under pressure.
- Monitored video surveillance systems regularly to identify any unusual activity or potential threats within the facility''s premises.
- Participating in ongoing training and certification programs to maintain proficiency in crisis intervention techniques and restraint procedures.
Security Guard
Allied Universal Security Services
08.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Prevented loss by monitoring potential theft issues at the front end and reporting suspicious activity to security management.
- Provided detailed incident reports, assisting in the investigation and resolution of security breaches.
Security Guard
GardaWorld
08.2019 - 06.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Education
Instrumentation and Control Engineering Technician - Applied Sciences
St Lawrence College
Kingston, Ontario04.2023
Grade 12 -
Lester B. Pearson High School
Calgary, Alberta01.2019
Skills
- Strong work ethics
- Ethical and Legal Compliance
- Situational Awareness
- Physical Fitness
- Crisis Management
- Conflict Resolution
- Incident documentation
Languages
English
Full Professional
Additionaltrainingandawards
- Standard First Aid and CPR Level C/AED
- Ontario Security Guard or Private Investigator License.
- M.O.R.B. Stay Safe certified
- IAHSS Advanced certified
- Active Shooter Healthcare certified
- CBRN certified
- Indigenous Awareness certified
References
Available upon request
Hobbies and Interests
- Gym
- Kickboxing
- Reading
- Painting
Timeline
Protective Services Officer
Providence Care Hospital
05.2023 - Current
Security Guard
Allied Universal Security Services
08.2021 - 03.2023
Security Guard
GardaWorld
08.2019 - 06.2021
Instrumentation and Control Engineering Technician - Applied Sciences
St Lawrence College
Grade 12 -
Lester B. Pearson High School
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