Madiyor Rakhmatullaev
Los Angeles
Summary
Dynamic sales professional with a proven track record at VIP Pro Moving LLC, achieving a 30% closing rate through consultative sales and effective negotiation. Skilled in CRM management and client engagement, I excel in driving revenue growth and fostering strong stakeholder relationships to ensure operational success.
Overview
4
4
years of professional experience
Work History
Sales Representative
Simple Moving Company
Los Angeles
01.2025 - Current
- Managed end-to-end client engagement from inquiry through booking by assessing client needs, explaining service scope, and advising on compliant solutions
- Maintained accurate CRM records to support scheduling, documentation, and internal transparency
- Coordinated with dispatch and estimator teams to resolve non-standard operational scenarios and execution risks
- Conducted structured follow-ups via phone, text, and email to support pipeline conversion
- Prepared and facilitated Virtual Visual Estimates, translating job requirements into competitive bids
- Imported and organized leads from multiple intake channels into the CRM
- Explained CPUC regulations and compliance requirements to clients to ensure informed decision-making
- Transferable skills: client advisory, operations coordination, compliance communication, process documentation, CRM analysis
Business Owner
Night Owl
Los Angeles
06.2022 - Current
- Planned and executed events for international student audiences, accounting for cultural, logistical, and operational constraints
- Conducted market research to guide marketing strategies and event positioning
- Developed and implemented Instagram-based marketing campaigns to increase visibility and attendance
- Built and maintained client and investor relationships through direct communication and trust-based engagement
- Researched venues, negotiated contracts, and ensured compliance with event requirements
- Developed long-term business plans to support sustainable growth
- Managed staff scheduling, training, and on-site execution to ensure smooth operations
- Oversaw website updates and operational coordination
- Transferable skills: entrepreneurship, market analysis, strategic planning, vendor negotiation, operations management
Sales Representative
VIP Pro Moving LLC
Los Angeles
05.2025 - 09.2025
- Managed a high-volume inbound lead pipeline using CRM tools, converting inquiries into booked contracts
- Maintained an average 30% closing rate on inbound leads through consultative sales conversations
- Closed both intrastate and interstate long-distance transportation agreements
- Negotiated pricing and service scope to balance customer expectations with operational feasibility
- Coordinated with office staff, dispatch, and on-site crews to ensure alignment between sales and execution
- Resolved post-service issues including delays, damages, and service quality concerns
- Provided insurance explanations, certificates of insurance, and managed additional insured requests
- Reviewed and refined sales scripts to improve consistency and effectiveness
- Ensured clients clearly understood CPUC guidelines and service compliance
- Transferable skills: negotiation, stakeholder management, issue resolution, risk awareness, workflow alignment
Sales Manager
Best West Moving
Los Angeles
08.2021 - 11.2021
- Led and supervised multiple employee teams to support sales and operational goals
- Conducted cold calling and contract closures to drive revenue
- Delivered customer support and relationship management throughout the sales process
- Contributed to long-term planning for business growth
- Built and maintained broker relationships to support deal flow
Education
Bachelor of Arts - Pre-Business Economics
University of California, Los Angeles (UCLA)
Los Angeles, CA06-2029
High School Diploma -
UCLA Community School
Los Angeles, CA01.2019
Skills
- Client advisory and stakeholder communication
- CRM management and pipeline tracking
- Process coordination and issue resolution
- Compliance communication (CPUC)
- Negotiation and contract discussions
- Market research
- Strategic planning
- Budgeting and scheduling
- Staff training and supervision
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Google Docs
- Google Sheets
- Google Slides
- CRM software
- Client engagement
- Sales negotiation
- Operations coordination
- CRM management
- Event planning
- Relationship building
- Client account management
- Closing talents
- Customer relationship building
- Business development
- Inside and outside sales
- Prospecting skills
- Account management
- Time management
- Closing techniques
- Sales funnel management
- Solutions planning
- Value-based selling
- Sales closing
- Cold calling
- Sales consultation
- Customer service
- Objection handling
- Contract negotiations
- Upselling and cross selling
- CRM proficiency
- B2B and B2C sales
- Price quote preparation
Personal Information
Work Permit: Authorized to work in the U.S. for any employer
Languages
- English (Native)
- Russian (Native)
Timeline
Sales Representative
VIP Pro Moving LLC
05.2025 - 09.2025
Sales Representative
Simple Moving Company
01.2025 - Current
Business Owner
Night Owl
06.2022 - Current
Sales Manager
Best West Moving
08.2021 - 11.2021
Bachelor of Arts - Pre-Business Economics
University of California, Los Angeles (UCLA)
High School Diploma -
UCLA Community School