Madisyn Newburg
Culinary Student
Toronto,ON
Summary
Enthusiastic culinary student with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Hostess
Wild Wing Restaurant
01.2024 - 08.2024
- Greeted customers warmly upon arrival and provided friendly and warm service throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Cashier Supervisor
Loblaws Wholesale Club
09.2022 - 01.2024
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Quickly and accurately counted drawers at start and end of each shift.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Education
High School Diploma -
Barrie North Collegiate
Barrie, ON 05.2020 - 06.2024
George Brown College
Toronto, ON 09.2024 - Current
Skills
Customer service
Certification
First Aid Certification - American Red Cross.
Timeline
George Brown College
09.2024 - Current
Hostess
Wild Wing Restaurant
01.2024 - 08.2024
Cashier Supervisor
Loblaws Wholesale Club
09.2022 - 01.2024
High School Diploma -
Barrie North Collegiate
05.2020 - 06.2024
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