Madison Mitchell
Petawawa,ON
Summary
Dynamic and adaptable professional with a proven track record in customer-focused roles, notably at Arctic Glacier, where I excelled in handling over 80 calls daily, ensuring efficient problem resolution. Skilled in both team collaboration and independent work, my expertise spans effective communication and organizational skills, driving results and exceeding expectations with a passion for excellence.
Overview
6
6
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret
Nepean, ON
12.2024 - 01.2025
- Skilled in using POS systems
- Enhanced store aesthetics by precisely arranging garments
- Optimized stockroom efficiency
- Executed dual roles in cash management and floor operations
Dog Daycare Attendant
Pet Agree Grooming & Daycare
Stittsville, ON
10.2024 - 09.2024
- Provided outdoor time and exercise for dogs
- Maintain cleanliness of animal housing areas and building
- Coordinated interactive sessions involving dogs of varying sizes
- Managed dog feeding schedules
Volunteer
Parker Pet Care
Toronto, ON
03.2024 - 04.2024
- Engaged in personalized sessions with dogs multiple times each day
- Ensured dogs received timely walks every hour
- Sanitized kennels and facilities
- Organized interactive group sessions catering to various dog sizes
- Ensured cleanliness by washing dishes and laundering linens post-shift
- Managed night time pet care needs
Cashier/Stocker
Foodland
Brampton, ON
08.2020 - 03.2024
- Adapted to both group settings and solo tasks
- Handled groceries with efficiency
- Assisted customers with various needs
- Frequently maintained cleanliness of surroundings
- Maintained well-stocked shelves to ensure product availability for customers
- Implemented safety protocols within deli area
- Ensured efficient operation of the produce backroom
Pre-Calling Agent
Arctic Glacier
Mississauga, ON
05.2022 - 12.2022
- Handle up to 100 calls daily
- Engaged with customers through phone communication
- Delivered necessary maintenance to keep ice freezers operational
- Resolved calls promptly within a 1-3 minute timeframe
Server
Fire It Up BBQ Catering
Brampton, ON
09.2018 - 09.2020
- Prepared food and condiments for numerous events per day
- Transitioned between independent tasks and collaborative efforts as required by events
- Executed tasks promptly and proficiently as required
- Configured and arranged event setups with tents, tables, chairs and designated cooking space
- Managed post-event cleanups to maintain tidiness
Education
Diploma -
St. Thomas Aquinas SS
Certificate in Animal Care -
Sheridan Institute of
Technology and Advanced
Learning
Skills
- AVImark
- Skilled Interpersonal Communication
- Effective Problem Solving
- Strong Organizational Skills
- Animal Handling Skills
- Cash Management
References
References available upon request
Timeline
Seasonal Sales Associate
Victoria's Secret
12.2024 - 01.2025
Dog Daycare Attendant
Pet Agree Grooming & Daycare
10.2024 - 09.2024
Volunteer
Parker Pet Care
03.2024 - 04.2024
Pre-Calling Agent
Arctic Glacier
05.2022 - 12.2022
Cashier/Stocker
Foodland
08.2020 - 03.2024
Server
Fire It Up BBQ Catering
09.2018 - 09.2020
Certificate in Animal Care -
Sheridan Institute of
Technology and Advanced
Learning
Diploma -
St. Thomas Aquinas SS
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