Madison Spangler
Kelowna,BC
Summary
Personable administrative professional dedicated to creating positive interactions with both customers and staff. Background in high volume office environments, along with experience in fast paced retail stores and restaurants, both helping to develop multi-tasking skills and efficiency. Excel at time management, adaptability, and problem solving in any type of work environment.
Overview
11
11
years of professional experience
Work History
Server
Kelly O’Bryans
Kelowna, BC
06.2024 - Current
- Provide an excellent customer-based experience
- Attend to guests needs throughout their visit
- Preform extensive daily and weekly cleaning duties
- Memorized full menu details
Reception & Accounting Clerk
Rice Resource Technologies
Edmonton, AB
12.2022 - 05.2024
- Greeted guests, assisted with and/or redirected customer phone calls
- Processed all accounts payable, kept vendor accounts current
- Reconciled monthly GST, insurance, and rent payments
- Overlooked, maintained, and recorded bank transactions daily
- Organized and planed internal and external company events
Server
Bianco
Edmonton, AB
05.2023 - 05.2024
- Provided an excellent customer-based experience
- Attended to guests needs throughout their visit
- Preform extensive daily and weekly cleaning duties
- Memorized full menu details
Bar Supervisor & Bartender
Browns Socialhouse
Edmonton, AB
03.2021 - 06.2023
- Provided an excellent customer-based experience
- Attended to guests needs throughout their visit
- Preform extensive daily and weekly cleaning duties
- Memorized full menu details
- Maintained bar and prepared drinks
Administrative Support
City of Edmonton Operations
Edmonton, AB
01.2022 - 12.2022
- Provided support to the Director
- Managed calendar, coordinated meetings, took minutes as required
- Properly redirect, record and reconciled citizen inquires
- Maintained and updated inquiry email
- Prepared payment requisitions for staff and vendor expenses
Server & Bartender
Thirsty Bear / Lakeside Chophouse
Waterton, AB
06.2022 - 10.2022
- Provided an excellent customer-based experience
- Similar duties as stated below
- Shut down both restaurants to prepare for winter closure
Administrative Assistant
Atco Electric
Edmonton, AB
05.2020 - 01.2021
- Provided administrative support to 30+ office and field staff
- Scheduled meetings, provided calendar and email administration
- Processed Visa statements, expense claims and requisitions
- Received, coded and processed invoices for payment
- Completed bi-weekly timecard entry for field staff
Server
State & Main
Sherwood Park, AB
06.2018 - 03.2020
- Provided an excellent customer-based experience
- Attended to guests needs throughout their visit
- Preform extensive daily and weekly cleaning duties
- Memorized full menu details
Assistant Manager & Receptionist
Chatters Salon
Sherwood Park, AB
10.2016 - 03.2020
- Greeted clients and provided excellent customer service
- Scheduled appointments and confirmed availability
- Populated daily and monthly reports
- Generated and received orders
- Managed and over-saw daily tasks
- Regularly checked and maintained inventory
Supervisor & Cashier
Bulk Barn
Sherwood Park, AB
09.2013 - 01.2020
- Provided excellent customer service
- Collected and processed payments
- Reviewed transactions to balance end of day reports
- Coordinated deliveries and shipments
- Organized, cleaned, and stocked shelves and bins
Education
Arts & Sciences -
MacEwan University
04.2021
High School Diploma -
Archbishop Jordan High School
06.2016
Skills
- Time management
- Customer focused
- Resourcefulness
- Detail-oriented
- Problem-solving
- Positive and outgoing
- Verbal and written communication
- Data Entry
- Bookkeeping
- Office Administration
References
Available upon request
Timeline
Server
Kelly O’Bryans
06.2024 - Current
Server
Bianco
05.2023 - 05.2024
Reception & Accounting Clerk
Rice Resource Technologies
12.2022 - 05.2024
Server & Bartender
Thirsty Bear / Lakeside Chophouse
06.2022 - 10.2022
Administrative Support
City of Edmonton Operations
01.2022 - 12.2022
Bar Supervisor & Bartender
Browns Socialhouse
03.2021 - 06.2023
Administrative Assistant
Atco Electric
05.2020 - 01.2021
Server
State & Main
06.2018 - 03.2020
Assistant Manager & Receptionist
Chatters Salon
10.2016 - 03.2020
Supervisor & Cashier
Bulk Barn
09.2013 - 01.2020
Arts & Sciences -
MacEwan University
High School Diploma -
Archbishop Jordan High School
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