Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Madison Somera

Mountain View

Summary

An aspiring seamstress with an attention to detail and a thirst for knowledge. I desire to do well and expand on my current and potential skills. Being genuine to who I am as a person and as a worker is very important to me and I enjoy learning on how I can improve in both areas. I believe I provide a positive mindset in group environments and can be a constructive member of a team.

Overview

7
7
years of professional experience

Work History

Sales Associate

Joann Fabrics And Crafts
Cupertino
08.2021 - 05.2025
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction through exceptional service, addressing concerns promptly, answering arts and craft questions, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

In-Store Shopper

Amazon At Whole Foods
02.2021 - 04.2021
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
  • Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.

Seasonal Worker

Zumiez Retail
10.2019 - 12.2019
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Assisted in maintaining a clean and organized store environment.
  • Supported inventory management tasks by conducting regular stock checks.

Ride Operator

Cedar Fair - Great America
06.2018 - 02.2019
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
  • Reduced wait times by efficiently managing ride queues.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.

Skills

  • Assessing Customer Need
  • POS System Operation
  • Problem Solving
  • Exceptional Customer Service
  • Multi-Tasking

Affiliations

  • 7 years of sewing
  • 5 years of knitting and crochet

Timeline

Sales Associate

Joann Fabrics And Crafts
08.2021 - 05.2025

In-Store Shopper

Amazon At Whole Foods
02.2021 - 04.2021

Seasonal Worker

Zumiez Retail
10.2019 - 12.2019

Ride Operator

Cedar Fair - Great America
06.2018 - 02.2019
Madison Somera