Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
SalesAssociate

Shreya Patel

Winnipeg,MB

Summary

Dynamic Sales Associate with a proven track record in enhancing customer experiences and driving sales through strong product knowledge and relationship building.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Freedom mobile
Winnipeg, Manitoba
10.2024 - Current
  • Assisted customers in selecting wireless products and plans.
  • Explained features and benefits of various devices and services.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Maintained inventory levels and organized merchandise displays.
  • Provided exceptional customer service to enhance shopping experience.
  • Collaborated with team members to achieve sales goals consistently.
  • Educated customers on device setup and troubleshooting techniques.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Developed relationships with new customers through networking opportunities within the community.
  • Monitored stock levels regularly and placed orders as needed to meet demand.
  • Utilized promotional materials such as brochures, flyers and product displays to increase brand awareness.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Participated in weekly team meetings to discuss strategies for meeting sales goals and improving customer service levels.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Maintained a clean, organized work environment that met company standards.
  • Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

MBA - Marketing Management

Gujarat Technological University
India
09-2020

Skills

  • Sales transactions
  • Customer service
  • Product knowledge
  • Inventory management
  • Upselling techniques
  • Relationship building
  • Team collaboration
  • Promotional marketing
  • Problem solving
  • Time management
  • Conflict resolution
  • Sales forecasting
  • Adaptability
  • B2B sales and customer service
  • Upselling and cross selling
  • Cash register operation
  • Inventory tracking
  • Merchandising
  • Goal tracking
  • POS system operation
  • Listening skills
  • Product sales
  • Display setup
  • Customer relationship management
  • Communication skills
  • Assessing customer needs
  • Promotional event participation
  • Store maintenance
  • Customer experience management
  • Stock replenishment
  • Teamwork
  • Item ticketing and pricing
  • Professional demeanor

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Certification

  • Diploma in Business Administration at Carlton University,Ottawa ON

References

References available upon request.

Timeline

Sales Associate

Freedom mobile
10.2024 - Current

MBA - Marketing Management

Gujarat Technological University
Shreya Patel