Dynamic Sales Associate with a proven track record in enhancing customer experiences and driving sales through strong product knowledge and relationship building.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Freedom mobile
Winnipeg, Manitoba
10.2024 - Current
Assisted customers in selecting wireless products and plans.
Explained features and benefits of various devices and services.
Processed sales transactions efficiently using point-of-sale systems.
Maintained inventory levels and organized merchandise displays.
Provided exceptional customer service to enhance shopping experience.
Collaborated with team members to achieve sales goals consistently.
Educated customers on device setup and troubleshooting techniques.
Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Developed relationships with new customers through networking opportunities within the community.
Monitored stock levels regularly and placed orders as needed to meet demand.
Utilized promotional materials such as brochures, flyers and product displays to increase brand awareness.
Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
Participated in weekly team meetings to discuss strategies for meeting sales goals and improving customer service levels.
Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
Maintained a clean, organized work environment that met company standards.
Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
Maintained knowledge of sales and promotions, return policies and security practices.
Education
MBA - Marketing Management
Gujarat Technological University
India
09-2020
Skills
Sales transactions
Customer service
Product knowledge
Inventory management
Upselling techniques
Relationship building
Team collaboration
Promotional marketing
Problem solving
Time management
Conflict resolution
Sales forecasting
Adaptability
B2B sales and customer service
Upselling and cross selling
Cash register operation
Inventory tracking
Merchandising
Goal tracking
POS system operation
Listening skills
Product sales
Display setup
Customer relationship management
Communication skills
Assessing customer needs
Promotional event participation
Store maintenance
Customer experience management
Stock replenishment
Teamwork
Item ticketing and pricing
Professional demeanor
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
Diploma in Business Administration at Carlton University,Ottawa ON