MADISON ROPER
Mulmur
Summary
Dynamic and motivated professional with extensive experience in Customer Service. With a strong ability to adapt and thrive in fast-paced environments. I am committed to delivering high-quality results and contributing positively to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Accounts Receivable
Hunter Steel Sales
10.2021 - 09.2023
- Managed accounts receivable operations and collection of all related feeds, deposits, and funds.
- Achieved timely resolution of outstanding accounts receivable balances by diligently monitoring aging reports.
- Managed accounts receivable, maintaining timely payments and resolving discrepancies swiftly.
- Ensuring timely processing of invoices and payments.
Cosmetician and Sales Associate
Shoppers Drug Mart
12.2019 - 04.2021
- Maintained a clean and organized work environment, ensuring a pleasant experience for all clients.
- Continuously updated personal knowledge of industry trends and products to provide current information to clients.
- Collaborated with team members to achieve monthly sales targets and consistently exceeded individual goals.
- Provided skincare analysis for clients seeking guidance on improving their skin health, offering tailored advice based on individual concerns.
Cashier and Customer Service Representative
Canadian Tire
08.2018 - 12.2019
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds, and resolving transaction issues.
Food Prep and Sandwich Artist
Subway
07.2016 - 08.2018
- Prepared sandwiches according to customer specifications, ensuring satisfaction with each order.
- Maintained cleanliness and organization of work area to uphold health and safety standards.
- Improved customer satisfaction by quickly fulfilling orders during peak hours.
- Restocked ingredients and supplies, ensuring availability to meet customer demand.
- Handled cash transactions accurately, ensuring efficient payment processing.
Education
ECE Diploma - Early Childhood Education
Loyalist College
Belleville06-2028
Makeup Artist Diploma - Makeup Artistry
Canadian Beauty College
Newmarket02-2020
High School Diploma -
Centre Dufferin District High School
Shelburne06-2018
Skills
- Accounts receivable expertise
- Patience and empathy
- Work ethic and integrity
- Customer service
- Money handling
- Cash handling and management
- Reliability and punctuality
- Time management skills
- Conflict resolution
Certification
Smart Serve Certified
Timeline
Accounts Receivable
Hunter Steel Sales
10.2021 - 09.2023
Cosmetician and Sales Associate
Shoppers Drug Mart
12.2019 - 04.2021
Cashier and Customer Service Representative
Canadian Tire
08.2018 - 12.2019
Food Prep and Sandwich Artist
Subway
07.2016 - 08.2018
ECE Diploma - Early Childhood Education
Loyalist College
Makeup Artist Diploma - Makeup Artistry
Canadian Beauty College
High School Diploma -
Centre Dufferin District High School
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