Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
High School Extracurriculars
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Madison Peacock

Antigonish,NS

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at No Frills and Atria Retirement Canada. Proven ability in cash handling and record keeping, complemented by strong problem-solving skills. Recognized for enhancing customer satisfaction through attentive service and effective communication, while maintaining high standards of cleanliness and organization in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier / Cash Office Clerk

No Frills
12.2024 - 08.2025

Cashier

  • Processed customer transactions accurately and efficiently using point-of-sale system, including cash, credit and debit payments.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, offering knowledgeable recommendations to meet their needs.
  • Resolved minor customer issues at the register, ensuring satisfaction and smooth store operations.


Cash Office Clerk

  • Balanced cash registers and safe at end of shifts, ensuring accuracy and accountability.
  • Monitored and managed cash flow, promptly identifying and resolving discrepancies.
  • Delivered excellent customer service during financial transactions and inquiries.

Waitstaff

Atria Retirement Canada
08.2023 - 12.2024
  • Ensured accurate and timely delivery of food and beverages to residents and guests, prioritizing satisfaction.
  • Assisted in training new staff on menu items, service standards, and protocols.
  • Collaborated with kitchen staff to maintain smooth operations during peak service periods.
  • Maintained cleanliness and organization of dining area to enhance the guest experience.
  • Provided attentive, personalized service to meet residents' needs and preferences.

Breakfast Bar Attendant

Holiday Inn Express & Suites
02.2023 - 08.2023
  • Oversaw daily breakfast service operations, ensuring cleanliness, organization of food displays, and smooth service flow.
  • Prepared and replenished food items, maintaining freshness, quality, and appealing presentation.
  • Assisted guests with dietary needs, providing personalized recommendations for menu items.
  • Monitored inventory and communicated shortages to support efficient supply management.
  • Trained and guided new staff on breakfast bar procedures and customer service standards.

Camplife / Leader In Training

Green Hill Lake Camp
06.2021 - 08.2021
  • Mentored and supported new staff, ensuring understanding of camp programs, safety protocols, and procedures.
  • Cultivated positive relationships with campers, parents, and staff to promote a welcoming and engaging camp environment.
  • Collaborated with coworkers to uphold camp standards and sustain a positive, professional presence throughout camp activities.
  • Planned and led recreational activities, encouraging participation, teamwork, and skill development among campers.


Education

Bachelor of Arts - Public Policy And Governance

St. Francis Xavier University
Antigonish
05-2029

High School Diploma -

Leo Hayes High School
Fredericton, NB
06-2025

Skills

  • Customer service & support with patience and empathy
  • Cash handling, record keeping, and drawer management
  • Strong work ethic, attention to detail, and problem-solving
  • Multitasking in fast-paced environments
  • Cleanliness, hygiene, and safe food handling
  • Leadership and mentoring
  • Time management and organization
  • Event planning & coordination
  • Social media management & content creation

Accomplishments


  • Received the Paul Cogger Memorial Scholarship for St. Francis Xavier University.
  • Promoted to Cash Office Clerk after only two weeks for exceptional performance.
  • Received the French Immersion Language for Leo Hayes High School for outstanding academic achievement and excellence in French language studies.

Languages

English
Native or Bilingual
French
Professional Working

Interests

  • Tennis
  • Track and Field
  • Connecting with my community

Timeline

Cashier / Cash Office Clerk

No Frills
12.2024 - 08.2025

Waitstaff

Atria Retirement Canada
08.2023 - 12.2024

Breakfast Bar Attendant

Holiday Inn Express & Suites
02.2023 - 08.2023

Camplife / Leader In Training

Green Hill Lake Camp
06.2021 - 08.2021

Bachelor of Arts - Public Policy And Governance

St. Francis Xavier University

High School Diploma -

Leo Hayes High School

High School Extracurriculars

  • Community in Christ (Sept. 2024 - Jun. 2025)
  • Peer Mentors (May 2023 - Jun. 2025)
  • Science Club Executive (Sept. 2024 - May 2025)
  • Feed the Lions: School Nutrition Program (Sept. 2024 - Jun. 2025)
  • Prom Committee (Oct. 2024 - Jun. 2025)
  • Debate Club (Oct. 2022 - Feb. 2023)
  • Model U.N. (Sept. 2022 - May 2023)
Madison Peacock