Madison Palmer
Burlington,ON
Summary
Personable, reliable, and people oriented with a passion for flying, meeting new people and driven to provide excellent customer service. Proven ability to provide exceptional organizational and relationship-building capabilities. Adept at safety, health and sanitation with practical knowledge in aviation.
Overview
2
2
years of professional experience
Work History
Marketing Assistant
Birch Grove Landscape Maintenance Ltd.
Burlington, ON
11.2017 - 07.2019
- Create banners, article illustrations and ad layouts for web pages
- Design logos and create marketing materials
- Research market trends and analyze target markets
Food Preparation Technician
Pita Pit
Burlington, ON
04.2018 - 05.2019
- Greet customers, record and prepare customer orders
- Provide customers with assistance and feedback prioritizing and acknowledging their needs and expectations
- Operate cash register and process payments
- Maintain safety protocols through safe handling of equipment and chemicals
- Sanitize frequent areas and equipment
- Complete daily recovery tasks for maximum productivity
Flight Attendant
Air Canada Rouge
Toronto, ON
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Provided assistance to disabled passengers when necessary.
- Adhered to company policies regarding security measures and protocol at all times.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
Education
Enrolled in Social Service Worker Associate's Degree Program -
Sheridan College
Oakville, ON09.2021
High School Diploma -
École Secondaire Catholique Sainte-Trinité
Oakville, ON06.2021
Skills
- Fluent in French and English
- Reliable and Responsible
- Team Player
- Motivated to provide exceptional customer service
- Strong ability to multitask
- Work well under pressure
Accomplishments
- Bilingual Certificate in French, École Secondaire Catholique Sainte-Trinité 28/06/2021
- Buisness Etiquette and Workplace Etiquette Certificate, Smart Sign, 03/2022
- Human Rights Certificate, The Ontario Human Rights Commission, 23/9/2021
Timeline
Food Preparation Technician
Pita Pit
04.2018 - 05.2019
Marketing Assistant
Birch Grove Landscape Maintenance Ltd.
11.2017 - 07.2019
Flight Attendant
Air Canada Rouge
Enrolled in Social Service Worker Associate's Degree Program -
Sheridan College
High School Diploma -
École Secondaire Catholique Sainte-Trinité
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