Madison Fewer
Spruce Grove,AB
Summary
Energetic and adaptable university student pursuing a degree in Social Work with a diverse background in babysitting, sales representation, fashion retail, and personal shopping. Known for exceptional communication and interpersonal skills cultivated through providing high-quality customer service and building strong rapport with clients. Adept at multitasking and problem-solving in fast-paced environments. Passionate about making a positive impact in people's lives and eager to expand professional horizons by exploring new opportunities. Proactive learner with a strong work ethic, seeking to leverage current skills while embracing new challenges. Committed to personal and professional growth while maintaining a client-centered approach and dedication to fostering positive social change.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Instacart
10.2021 - Current
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Fashion Associate
Walmart
04.2021 - 09.2023
- Enhanced customer satisfaction by providing personalized fashion advice and product recommendations.
- Increased sales through effective up-selling and cross-selling of complementary items.
- Managed inventory and ensured proper stock levels for high-demand products.
- Assisted in visual merchandising, creating eye-catching displays to attract customers.
- Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained and mentored new team members on company policies, visual standards, and best practices in fashion merchandising.
- Fostered a welcoming environment that encouraged customer loyalty through friendly interactions.
- Assisted in training new associates on key aspects of the role, such as product knowledge, visual merchandising techniques, and excellent customer service.
Volunteer
Bethel Food Pantry
02.2021 - 10.2021
- Enhanced pantry efficiency by organizing food items and maintaining a clean workspace.
- Assisted in food distribution for increased community reach and support.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
- Collaborated with fellow volunteers to develop efficient processes for sorting and storing donated goods.
- Established strong relationships with clients, fostering trust and understanding throughout their visits to the pantry.
- Implemented a system for gathering feedback from clients, allowing continuous improvement of pantry services.
Sales Representative
CutCo Vector Marketing
06.2019 - 08.2019
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Social Work Diploma - Social Work
MacEwan University
Edmonton, AB06.2027
High School Diploma -
Ross Sheppard High School
Edmonton, AB06.2020
Skills
- Customer Service
- Attention to Detail
- Verifying Order Accuracy
- Delivery Management
- Excellent Communication
- Multitasking Abilities
- Problem-Solving
- Organizational Skills
- Upbeat and Outgoing Attitude
Languages
English
Native or Bilingual
Spanish
Elementary
Reading
I am an avid reader. I absolutely love exploring new books of varying genres.
art
I love art. I crochet, draw, journal, I've experimented with painting. as well as I was a dancer for countless years.
Additional Information
I am very out-going, hard-working and extremely eager to learn new skills and expand my portfolio.
Timeline
Personal Shopper
Instacart
10.2021 - Current
Fashion Associate
Walmart
04.2021 - 09.2023
Volunteer
Bethel Food Pantry
02.2021 - 10.2021
Sales Representative
CutCo Vector Marketing
06.2019 - 08.2019
Social Work Diploma - Social Work
MacEwan University
High School Diploma -
Ross Sheppard High School