Summary
Overview
Work History
Education
Skills
Timeline
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Madison Eaton

Laguna Niguel

Summary

Driven and dynamic, I excelled at Nordstrom as a Barista, where I enhanced sales through personalized service and a commitment to excellence. Consistently receives excellent feedback and praise from customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Barista

Nordstrom
10.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Sales Lead Keyholder

Journeys Shoes
12.2021 - 09.2022
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Trained and mentored new employees.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.

Barista

The Coffee Bean & Tea Leaf
06.2021 - 12.2021
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Education

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
06.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service

Timeline

Barista

Nordstrom
10.2022 - Current

Sales Lead Keyholder

Journeys Shoes
12.2021 - 09.2022

Barista

The Coffee Bean & Tea Leaf
06.2021 - 12.2021

High School Diploma -

Trabuco Hills High School

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Madison Eaton