Madison Crowe
Roseville,CA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Safeway
02.2024 - Current
- Counted, measured, filled, labeled and compounded medications following standard procedures.
- Entered and processed patients' prescriptions
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over the phone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Checker, Florist, Cheesemonger
Nugget Market
05.2021 - 02.2023
- Excelled in customer service and expanded my knowledge of other departments.
- Succeeded in working with others as a team to utilize individuals skill sets.
- Contributed to maintaining an efficient and positive environment.
Pharmacy Technician Intern
Walgreens
09.2022 - 10.2022
- Gained essential skills in the basics of pharmacy operations.
- Filled prescriptions, while rotating stock/ checking expiration dates.
- Demonstrated knowledge of sig codes.
- Looking up patient profiles to check in patients for vaccines
- Resolved insurance coverage issues.
Checker, Date Check Pro, Courtesy Clerk
Raley's
08.2019 - 05.2021
- Demonstrated accountability in the workplace and began learning to perform customer service skills.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certification of Completion - Pharmacy Technician
MedCerts
Livonia, MI10-2024
Certification of Completion - Pharmacy Technician
Sierra College Community Education
Roseville, CA11-2022
High school Diploma -
Roseville High School
Roseville, CA01.2020
Skills
- Professional Customer Service
- Pharmaceutical Terminology
- FDA and HIPAA compliance
- Interpreting/processing medication orders
- Detail Oriented
- Drug safety
- Quality assurance and control
- Organization
- Cashiering
Awards
- Duer Award, 5x, Nugget Market
- Principal's Honor Roll, 3.8, Roseville High School
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Safeway
02.2024 - Current
Pharmacy Technician Intern
Walgreens
09.2022 - 10.2022
Checker, Florist, Cheesemonger
Nugget Market
05.2021 - 02.2023
Checker, Date Check Pro, Courtesy Clerk
Raley's
08.2019 - 05.2021
Certification of Completion - Pharmacy Technician
MedCerts
Certification of Completion - Pharmacy Technician
Sierra College Community Education
High school Diploma -
Roseville High School
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