Madison Barker
Kitchener,Canada
Summary
Hard working and detail oriented with 5+ years of customer service experience and accustomed to fast-paced environments. Looking to obtain employment where I can be a valuable contribution to the success of the team and my employer as well as gain work experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hostess
The Coop Wicked Chicken
06.2023 - 11.2024
- Maintained clean and organized work station.
- Coordinated seating and communicated guest preferences with wait staff.
- Assisted guests with special needs, including providing booster seats and accessible accommodations.
- Upsold add-ons to takeout orders, increasing sales.
Hostess
Son of a Peach Pizzeria
04.2020 - 02.2022
- Greeted guests and managed seating arrangements to ensure smooth dining experiences.
- Organized reservations and handled phone inquiries.
- Managed cleanliness and restocking in the dining area.
- Processed orders and payments through POS system.
Barista
Sunshine Doughnut Company
08.2017 - 03.2020
- Took and processed customer orders quickly and efficiently.
- Restocked and organized front-of-house items.
- Managed large, detailed phone orders for events and parties.
- Handled cash and credit transactions using POS systems.
Education
Medical Aesthetics Diploma -
Gina’s College of Advanced Aesthetics
Waterloo, Ontario12-2024
High School Diploma -
Gary Allan Adult Learning Centres
Burlington, ON06-2023
Skills
- Customer Service
- Payment processing
- Multi-tasking & Time Management
- Problem Solving & Critical Thinking
- Appointment Scheduling & Administrative Support
- Reliable, Punctual, & Adaptable
Certification
WHMIS Certification
02/2021
Smart Serve Certification
09/2023
Timeline
Hostess
The Coop Wicked Chicken
06.2023 - 11.2024
Hostess
Son of a Peach Pizzeria
04.2020 - 02.2022
Barista
Sunshine Doughnut Company
08.2017 - 03.2020
Medical Aesthetics Diploma -
Gina’s College of Advanced Aesthetics
High School Diploma -
Gary Allan Adult Learning Centres
Similar Profiles
JEFF MACMILLANJEFF MACMILLAN
Director of Operations & Franchise Relations at MTY Food Group (Turtle Jacks & Coop Wicked ChickenDirector of Operations & Franchise Relations at MTY Food Group (Turtle Jacks & Coop Wicked Chicken
Jonathan TavaresJonathan Tavares
Kitchen Supervisor at Coop Wicked ChickenKitchen Supervisor at Coop Wicked Chicken
Ma. Ximina L. SantiagoMa. Ximina L. Santiago
Crew Member at Wicked ChickenCrew Member at Wicked Chicken