Madilyn Sansano
Amaranth ,Canada
Summary
Accomplished Medical Administrator with a proven track record at Shelburne Centre for Health, enhancing patient satisfaction through efficient feedback mechanisms and fostering professional development. Skilled in medical billing management and exceptional at fostering teamwork, excel in maintaining patient confidentiality and streamlining office operations.
Overview
10
10
years of professional experience
Work History
Medical Administrator
Shelburne Centre For Health
Shelburne, ON
01.2022 - Current
- Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
- Increased overall patient satisfaction with the implementation of an efficient feedback mechanism.
- Coordinated continuing education opportunities for medical staff members, promoting professional development within the organization.
- Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
Cashier
Tim Hortons
Shelburne, ON
09.2017 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Champs Gas and Variety
Laurel, ON
11.2014 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma - Personal Support Worker
Clarkridge Career Institute
Brampton, ON04.2023
Diploma - Medical Office Administration
Cdi College
Brampton, ON01.2022
Skills
- Medical billing management
- Patient confidentiality maintenance
- Time management
- Electronic health records
- Patient scheduling proficiency
- Verbal and Written Communication Skills
- Medical office software proficiency
- Effective communication techniques
- Medical terminology expertise
- Problem-solving capacity
- Interpersonal skills improvement
- Teamwork and collaboration aptitude
- Multitasking abilities enhancement
- Patient records administration
Languages
English
Professional Working
Timeline
Medical Administrator
Shelburne Centre For Health
01.2022 - Current
Cashier
Tim Hortons
09.2017 - 11.2020
Cashier
Champs Gas and Variety
11.2014 - 06.2017
Diploma - Personal Support Worker
Clarkridge Career Institute
Diploma - Medical Office Administration
Cdi College