Summary
Overview
Work History
Education
Skills
Languages
Certification
Cooking, Travelling, Spending time with loved ones
Additional Information
Timeline
Generic

MADHURIMA

Mississauga,ON

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Manager

Taco Bell
09.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Graduate Certificate - Human Resource Management

Humber Institute of Technology And Advanced Learning
Toronto, ON
04.2025

Graduate Certificate - Project Management-Information Technology

Canadore College of Applied Arts And Technology
North Bay, ON
04.2024

Bachelor of Science - Computer Science Engineering

DAV University
Jalandhar, INDIA
05.2020

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Communication

Languages

English
Full Professional
Hindi
Full Professional

Certification

As a computer science students i do have certifications in technical languages such as PHP, JAVA

Cooking, Travelling, Spending time with loved ones

Since i am food lover i love to cook different dishes, also if i talk about spending time with loved ones this is the best therapy anyone could have because they are the ones who stand in my thick and thins.

Additional Information

For two months, I dedicated my time to volunteering at a Sikh temple, where I engaged in various activities to support the community. This included assisting with religious ceremonies, helping with meal preparations for visitors, and contributing to the upkeep of the temple premises. Through this experience, I gained a deeper understanding of Sikh traditions, developed strong teamwork skills, and found immense fulfillment in serving others within a diverse and welcoming environment.

Timeline

Shift Manager

Taco Bell
09.2023 - Current

Graduate Certificate - Human Resource Management

Humber Institute of Technology And Advanced Learning

Graduate Certificate - Project Management-Information Technology

Canadore College of Applied Arts And Technology

Bachelor of Science - Computer Science Engineering

DAV University
MADHURIMA