Madhav Sikka
Pharmacy Assistant
Nepean
Summary
Pharmacy professional with solid track record in assisting with prescription preparation and patient communication. Known for reliability and adaptability in fast-paced environments, consistently contributing to team success. Skilled in inventory management, customer service, and maintaining accurate records.
Highly organized and dependable, with solid foundation in pharmaceutical principles and customer service. Knowledge in maintaining accurate patient records and proficient in inventory management. Committed to ensuring smooth pharmacy operations and enhancing patient care.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Pharmacy Assistant
Shoppers Drug Mart
Ottawa, Ontario
09.2022 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Trained new pharmacy staff on computer system and drug management protocols.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Supported operations with filing, copying and faxing.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Verified patient information to correctly dispense medications.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Crew Member
Wendys Restaurant
Ottawa, Ontario
05.2022 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
Ontario College Graduate Certificate - Project Management
Algonquin College
Ottawa, None 05.2023 - 01.2024
Ontario College Graduate Certificate - Regulatory Affairs
Algonquin College
Ottawa, None 05.2022 - 01.2023
Bachelor of Science - Pharmacy
I.K. GUJRAl Punjab Technical University
Jalandhar 05.2017 - 04.2022
Skills
Secure storage of medications
Verifying orders
Answering customer questions
Supply restocking
Order documentation
Data entry
Organizing supplies
Insurance collaboration
Prescription interpretation
Stocking shelves
Medication labels
Insurance billing
Labeling prescriptions
Ordering and stocking medications
Timeline
Ontario College Graduate Certificate - Project Management
Algonquin College
05.2023 - 01.2024
Pharmacy Assistant
Shoppers Drug Mart
09.2022 - Current
Crew Member
Wendys Restaurant
05.2022 - 09.2022
Ontario College Graduate Certificate - Regulatory Affairs
Algonquin College
05.2022 - 01.2023
Bachelor of Science - Pharmacy
I.K. GUJRAl Punjab Technical University
05.2017 - 04.2022
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