Madelyn Driscoll
Burlington
Summary
Dedicated fourth-year Health Science student with diverse customer service experience as a cashier, server, and distributor. Skilled in communication, problem-solving, and adapting to fast-paced environments, both independently and in team settings. Passionate about health issues, social determinants of health, mental health, and animal welfare. Eager to apply healthcare knowledge, strong interpersonal skills, and a collaborative mindset to make a positive impact in a dynamic, compassionate setting. Seeking work opportunities starting in May to contribute my skills, and gain hands-on experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Shoeless Joe's
Burlington
06.2024 - 11.2024
- Used the POS system to accurately input orders and process payments.
- Handled multiple tables simultaneously, with high service quality.
- Assisted guests with making menu choices, and took note of special requests.
- Greeted all guests with a smile and a friendly welcome.
- Completed opening and closing checklists according to set standards.
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
- Reset tables between customers by removing used dishes, wiping down surfaces, and refilling condiments.
Distributor
Connon Nurseries
Waterdown
05.2022 - 08.2023
- Collaborated excellently with a team to fulfill orders efficiently.
- Communicated to personnel for feedback and advice.
- Wore personal protective equipment (PPE) to minimize workplace injury.
- Prepared pallets of plants for shipping, and prevented damage with the use of packing and tying techniques.
- Organization of orders, ensuring they have corresponding labels, and meet deadlines.
- Inspected plants to evaluate the quality of each plant before loading them.
Cashier
Fortinos
Burlington
10.2018 - 12.2021
- Engaged with customers while completing cash register transactions.
- Approached every question with a helpful and friendly manner.
- Trained new team members in front-end experiences.
- Improved customer satisfaction by quickly processing payments and bagging purchases.
- Promoted loyalty programs and store cards.
- Maintained clean, organized, and well-stocked checkout areas.
- Kept up high pace to minimize customer wait times at checkout.
- Received feedback and complaints while demonstrating exceptional customer service.
- Processed cash register transactions on POS, and provided correct change.
- Resolved conflicts with customers, and looked for opportunities to improve satisfaction.
Elementary School Volunteer
St. Anne Catholic Elementary School
Burlington
06.2019 - 09.2019
- Efficiently unboxed and managed new school supplies.
- Assisted the teacher in organizing and cleaning the classroom.
- Prepared homework materials for students.
- Supported teachers by completing assigned tasks.
- Distributed textbooks, workbooks, and other class materials.
Education
Bachelor of Science - Health Sciences
Wilfrid Laurier University
Waterloo, ON06-2025
High School Diploma -
Notre Dame Catholic Secondary School
Burlington, ON06-2021
Skills
- Time management
- Organizational skills
- Interpersonal skills
- POS system operations
- Problem-solving skills
- Attention to detail
- Fast learner
- Order management
- Strong work ethic
- Team collaboration
Certification
- Smart Serve License
- G Class License
Affiliations
- Outdoor activities- hiking, gardening, playing sports
- Working out
- Caring for my pets and others' animals
- Spending time with my people
- Journalism
References
References available upon request.
Timeline
Server
Shoeless Joe's
06.2024 - 11.2024
Distributor
Connon Nurseries
05.2022 - 08.2023
Elementary School Volunteer
St. Anne Catholic Elementary School
06.2019 - 09.2019
Cashier
Fortinos
10.2018 - 12.2021
Bachelor of Science - Health Sciences
Wilfrid Laurier University
High School Diploma -
Notre Dame Catholic Secondary School
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