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Driven professional with a background as an SSI, SSDI, RSDI specialist at Self, showcasing a proven track record in problem-solving and customer service. Excelled in fast-paced environments through a positive attitude and teamwork, adept at learning quickly and adapting to new challenges. Demonstrates a unique blend of collaboration and self-motivation, enhancing team efficiency.

Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.

Compassionate and highly organised individual experienced in delivering person-centred interventions and harm-reduction advice to vulnerable individuals. Skilled communicator and collaborator, adept at building trust, managing safeguarding concerns (including domestic abuse, mental health and child protection) and supporting clients toward sustained engagement and greater independence. Reliable self-starter with strong time-management, attention to detail and the ability to perform effectively under pressure.

Dynamic leader with a proven track record at DynCorp International, enhancing team performance and retention through strategic training programs. Expert in data analysis and exceptional communication, I've increased company productivity by 75%. Skilled in developing engaging training content and fostering a culture of continuous improvement and collaboration.
Energetic and empathetic communicator with talent for building meaningful relationships. Possesses deep understanding of community outreach strategies and demonstrates proficiency in digital communication tools and event planning. Committed to fostering positive community engagement and driving impactful outreach initiatives.

Madeleine Xóchitl Pérez

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SSI/SSDI Outreach, Access, and Recovery Lead

Housing Navigator

Accessibility Designer

Accessibility & UX Research Intern

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BA - Anthropology

Study Abroad -

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SSI/SSDI Outreach, Access, and Recovery Lead

Housing Navigator

Accessibility Designer

Accessibility & UX Research Intern

BA - Anthropology

Study Abroad -

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