Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Candy Ochoa

San Ysidro

Summary

Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead SSI Advocate

Legal Aid Society Of San Diego
San Diego
08.2022 - 12.2024
  • Drafted legal documents including briefs, pleadings, appeals, contracts, and agreements.
  • Developed strategies for complex cases based on legal principles and precedent decisions.
  • Provided clients with advice on options for resolving disputes and legal issues.
  • Maintained detailed records of client interactions, including meeting notes and phone call summaries.
  • Assisted clients in comprehending their legal rights and responsibilities.
  • Managed caseloads to ensure timely and personalized assistance for all clients.
  • Coordinated referrals for mental health counseling, substance abuse treatment, and community resources.
  • Conducted outreach activities to identify potential new referrals for program services.

Parent Partner

Community Research Foundation
San Diego
05.2022 - 02.2023
  • Assisted parents in developing positive parenting skills and strategies for addressing challenging behaviors.
  • Conducted assessments of family functioning to identify strengths and areas of need.
  • Maintained accurate records of all client contacts including progress notes and case summaries.
  • Provided support and guidance to families with young children through home visits, phone calls, and emails.
  • Referred clients to appropriate community resources as necessary.
  • Monitored the safety of clients in the home environment by assessing risk factors such as housing quality or domestic violence issues.
  • Educated parents on topics related to child development, behavior management, nutrition, health care, education resources.
  • Assisted parents with building effective skills and establishing plans for handling different situations.

SSI Advocate

Community Research Foundation
San Diego
03.2021 - 04.2022
  • Provided advice to clients regarding their options for resolving disputes or legal issues.
  • Provided emotional support to clients during difficult times in their lives.
  • Reviewed documents related to cases for accuracy and completeness prior to filing them with the court.
  • Assisted clients in understanding their legal rights and responsibilities.
  • Managed caseloads effectively, ensuring all clients received timely and personalized assistance.
  • Collaborated with other professionals to coordinate services for clients.
  • Performed outreach activities within the community to promote mental health awareness.
  • Educated clients about mental health issues and available community resources.
  • Conducted assessments of client needs, strengths and resources.

Sales Associate

Burlington
Chula Vista
06.2017 - 02.2021
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Ross Dress for Less
Chula Vista
06.2011 - 03.2013
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Youth Tutor

YMCA Of Greater Indianapolis
San Diego
01.2010 - 05.2010
  • Assisted students in developing effective study skills, such as time management and organization.
  • Provided homework help and test preparation strategies to improve study habits and test-taking skills.
  • Conducted one-on-one and group tutoring sessions to enhance understanding of subject material.

Education

Associate of Arts - Social Work

Southwestern College
Chula Vista, CA
05-2019

Some College (No Degree) - CNA

San Ysidro Adult School
San Ysidro, CA

Skills

  • Document drafting
  • Case management
  • Client advocacy
  • Conflict resolution
  • Community outreach
  • Problem solving
  • Effective multitasking
  • Time management abilities
  • Document preparation
  • Active listening
  • Attorney support
  • Customer service
  • Critical thinking
  • Adaptability and flexibility

Languages

Spanish
Native/ Bilingual

Certification

  • 2021 RI International

San Diego, CA.

Peer Support Certified

References

References available upon request.

Timeline

Lead SSI Advocate

Legal Aid Society Of San Diego
08.2022 - 12.2024

Parent Partner

Community Research Foundation
05.2022 - 02.2023

SSI Advocate

Community Research Foundation
03.2021 - 04.2022

Sales Associate

Burlington
06.2017 - 02.2021

Sales Associate

Ross Dress for Less
06.2011 - 03.2013

Youth Tutor

YMCA Of Greater Indianapolis
01.2010 - 05.2010

Associate of Arts - Social Work

Southwestern College

Some College (No Degree) - CNA

San Ysidro Adult School

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Candy Ochoa