Summary
Overview
Work History
Education
Skills
Timeline
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MADELEINE KOLEV

Mississauga

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

4
4
years of professional experience

Work History

Bartender

Bartini Mobile Cocktail Bar (Banquets)
04.2023 - Current
  • Provide fast and efficient service in a friendly and professional manner.
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Poured and prepared mixed drinks for over 500 customers daily.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Ensure clean and professional appearance at the the bar.

Bartender

Meza Resto Bar
01.2021 - 02.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Educate guests on menu items and make recommendations to guests upon request.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assist in the training and development of new employees.

Bartender

Giovanni's Italian Kitchen And Pizza Bar
03.2020 - 12.2021
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

GED -

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON

SmartServe Certified

Skills

  • Wine and Beer Recommendations
  • Pair Food and Wine
  • Good Conversationalist
  • Prepare Cocktails
  • Energetic and Outgoing
  • Banquet Events
  • Bar Operations Management
  • Customer Service
  • Sales Expertise
  • Great Team Player

Timeline

Bartender

Bartini Mobile Cocktail Bar (Banquets)
04.2023 - Current

Bartender

Meza Resto Bar
01.2021 - 02.2023

Bartender

Giovanni's Italian Kitchen And Pizza Bar
03.2020 - 12.2021

GED -

Sheridan College Institute of Technology And Advanced Learning

SmartServe Certified

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MADELEINE KOLEV