Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
DENYS PETRULENKO

DENYS PETRULENKO

Richmond Hill ,Ontario

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Enthusiastic Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring Number years of related experience to a new growth-oriented position. Organized Dining Room Attendant offering Number years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Personable Dining Room Attendant with Number years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Bartender

TOV "PRUV"
11.2021 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.

Bar Manager

Arabatka.club
03.2021 - 09.2021
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Consulted with managers to organize special events and promotions.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Followed strict recipes and drink measurements to minimize product used.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maximized quality assurance by completing frequent line checks.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw food preparation and monitored safety protocols.

Bartender

Molodost
08.2020 - 05.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.

Barista

Ritm Food Court
08.2020 - 04.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Mixologist

Shinok Restaurant Kyiv
02.2017 - 08.2020
  • Received cash, made change and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Stored supplies according to bar policies and health code requirements.
  • Prepared classic, modern and unique cocktails for each customer.
  • Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Completed requisitions to maintain required stock par levels.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Bar Manager

Bel'etage Concert Hall & Cafe L'etage Restaurant
08.2014 - 02.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Consulted with managers to organize special events and promotions.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Followed strict recipes and drink measurements to minimize product used.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Maximized quality assurance by completing frequent line checks.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

Odesa National Academy of Food Technologies
Odesa Ukraine
2015

Bachelor - Swimming Coach

Donetsk State Institute of Physical Culture And Sp
Donetsk
08.2002

11 Classes -

Maryinskaya Boarding School
Donetsk Ukraine
08.1998

Skills

  • PPE Compliance
  • Written Communication
  • Data Entry
  • Analytical and Critical Thinking
  • Excellent Communication
  • Attention to Detail
  • MS Office
  • Critical Thinking
  • Planning and Coordination
  • Teambuilding
  • Google Workspace
  • Teamwork and Collaboration
  • Training and Development
  • Problem-Solving
  • Dependable and Responsible
  • Decision-Making
  • First Aid/CPR
  • Crowd Control and Security
  • Ability to Lift 30 Pounds
  • Guest Satisfaction
  • Liquor, Beer and Wine Knowledge
  • High-Volume Environments
  • Health Code Compliance
  • Microbrew Beers
  • Maintaining a Clean Bar
  • Mixology Techniques
  • Age Identification and Compliance
  • Stamina and Endurance
  • Responsible Serving
  • Cocktail Service
  • Drink Consistency
  • Credit and Cash Transactions
  • Pair Food and Wine
  • Classic Cocktails
  • Energetic and Outgoing
  • Handling Difficult Customers
  • Maintaining Glassware Stock
  • Financial Administration
  • Anticipating Guest Needs
  • Food and Beverage Management
  • Private Events and Catering
  • Creative Mixology
  • Bar Operations Management
  • Cocktail List Development
  • Logistics Operations
  • Food Preparation and Safety
  • Cash Handling and Management
  • Forecast Preparation
  • Plates Presentation
  • Performance Improvement
  • Patron Experiences
  • Liquor Law Compliance
  • New Cocktail Creation
  • Extensive Beer Knowledge
  • Serving and Bussing
  • Alcohol Ordering
  • Organizational Abilities
  • Billing and Payment Processing
  • Staff Management
  • Cash Register Operation
  • Team Training
  • Food Sales and Promotion
  • Name of System] POS
  • Recipe and Menu Memorization
  • Beer, Wine and Soju Cocktails
  • Ordering Bar Supplies
  • Safe Food Handling Procedures
  • Customer Service
  • Wine and Beer Recommendations
  • Good Conversationalist
  • Complex Problem-Solving
  • Ordering Procedures
  • Banquet Events
  • Dining Room Management
  • Identification Verification
  • Preparing Garnishes
  • ABC Regulations
  • Sales Expertise
  • Responsible Alcohol Service
  • Supply and Inventory Maintenance
  • Prepare Cocktails
  • Monitoring Alcohol Consumption
  • Food Delivery and Service
  • Food Service Management
  • Attending Multiple Customers
  • Teamwork and Professionalism
  • Patron Rapport
  • Suggestive Selling
  • Storage Processes
  • Glassware Polishing
  • New Hire Training
  • Order Management
  • Glassware Management

Languages

Russian
Native or Bilingual
Ukrainian
Limited Working
English
Elementary

Timeline

Bartender

TOV "PRUV"
11.2021 - 05.2023

Bar Manager

Arabatka.club
03.2021 - 09.2021

Bartender

Molodost
08.2020 - 05.2021

Barista

Ritm Food Court
08.2020 - 04.2021

Mixologist

Shinok Restaurant Kyiv
02.2017 - 08.2020

Bar Manager

Bel'etage Concert Hall & Cafe L'etage Restaurant
08.2014 - 02.2017

Odesa National Academy of Food Technologies

Bachelor - Swimming Coach

Donetsk State Institute of Physical Culture And Sp

11 Classes -

Maryinskaya Boarding School

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DENYS PETRULENKO